Joshua Rivers
Bolingbrook,IL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
6
6
years of professional experience
Work History
Front Desk
Bolingbrook Recreation Aquatic Center
06.2022 - 08.2023
- Worked 6 hours a day at front desk
- Learned a significant amount of information about the building
- Distributing information to customers daily
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Stocker
Target
08.2020 - 06.2021
- Worked with a team for 8 hours every other day
- Dealt with restocking merchandise
- Assisting Customers often
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
Camp Counselor
Camp Alotta Fun
06.2017 - 08.2019
- Worked with 40 kids for 8 hours a day
- Worked on lesson plans and activities for the day everyday
- Worked with a variety of personalities and adapting to weekly work role changes
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
Supply Chain Management
University Of Wisconsin Oshkosh
Oshkosh, WI12.2023
Skills
- I am a team player, I know how to adapt well, I am coachable, I will not quit until the problem is solved, I can manage time efficiently, I pay close attention to detail and I am excellent at communicating
- Time management
- Active listening
- Reliability and punctuality
Websites
Awards
6x NCAA and NJCAA All- American in Track and Field 1x NJCAA Athlete Of The Year I own 2 collegiate school records 1x Team MVP Employee Of The Month
Timeline
Front Desk
Bolingbrook Recreation Aquatic Center
06.2022 - 08.2023
Stocker
Target
08.2020 - 06.2021
Camp Counselor
Camp Alotta Fun
06.2017 - 08.2019
Supply Chain Management
University Of Wisconsin Oshkosh
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