Summary
Overview
Work History
Education
Skills
Accomplishments
Areas of Expertise
Languages
Timeline
Generic

Joshua Kennedy

Beaverton,OR

Summary

Goal-oriented manager with distinguished experience in service and convenience industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

2026
2026
years of professional experience

Work History

Field Merchandise Manager

7-eleven
08.2018 - Current
  • Coordinated displays and program execution to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Built positive relationships with vendors for consistent and reliable supply of products.
  • Identified opportunities to reduce lead times and improve inventory management.
  • Assessed areas of service concern and developed improvement plans.

General Manager

Rent-a-Center
09.2013 - 11.2017
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Director of Operations

Kpaduwa Enterprises, dba. McDonald’s
2005 - 09.2013
  • Monitored budget and utilized operational resources.
  • Defined, implemented, and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Education

MBA - Human Resources Management

Capella University
Minneapolis, MN
01-2017

Bachelor of Science - General Psychology, Leadership Development

Capella University
Minneapolis, MN
06.2009

Skills

  • Sales analysis
  • Merchandising installations
  • Category management
  • Performance monitoring
  • Cross-functional communication
  • Business intelligence
  • Business and operations management

Accomplishments

  • Collaborated with the franchise community to successfully launch RIS 2.0 Wave 1.
  • Coordinated and assisted the Pacific Mountain Region is adjusting PSOs to drive sales and funding results.

Areas of Expertise

  • Financial Acumen
  • Strategic Planning
  • Stakeholder Communication
  • Coaching and Mentoring
  • Revenue Optimization
  • Project Management
  • Franchise Development
  • People Development

Languages

English
Native or Bilingual

Timeline

Field Merchandise Manager

7-eleven
08.2018 - Current

General Manager

Rent-a-Center
09.2013 - 11.2017

Director of Operations

Kpaduwa Enterprises, dba. McDonald’s
2005 - 09.2013

MBA - Human Resources Management

Capella University

Bachelor of Science - General Psychology, Leadership Development

Capella University

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