Joshua Roberts
Summary
Hardworking Manager with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Quick learning and highly motivated to do the best possible. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
8
8
years of professional experience
Work History
Manager
Opa
Waterville, ME
01.2020 - Current
- In my position at Opa, I am responsible for different tasks
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Developed and maintained relationships with customers and suppliers through account development
UPS Driver Seasonal
United Postal Service, UPS
Waterville, ME
09.2023 - 01.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Waiter
Cervesas SouthWest Grill
01.2017 - 01.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Used cash registers and credit card machines to cash out customers
- Met with chef to review daily specials and menu changes
- Bussed tables during busy periods to assist staff and quickly turn over tables
Sales Associate
Great Falls Marketing
01.2017 - 01.2018
Education
High School Diploma -
Lawrence High School
Fairfield, ME2017
EMT-B -
Mid Maine Tech
Waterville, ME2016
Skills
- Problem-Solving
- Self-Motivated
- Multitasking Abilities
- Dependable and Responsible
- Flexible and Adaptable
- Analytical and Critical Thinking
- Excellent Communication
- Planning and Coordination
Timeline
UPS Driver Seasonal
United Postal Service, UPS
09.2023 - 01.2024
Manager
Opa
01.2020 - Current
Waiter
Cervesas SouthWest Grill
01.2017 - 01.2020
Sales Associate
Great Falls Marketing
01.2017 - 01.2018
High School Diploma -
Lawrence High School
EMT-B -
Mid Maine Tech