
Effectively manage personnel and business operations to handle demanding Cottage Inn needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Manage day to day activities.
Create weekly schedules.
Handled large accounts with the University of Michigan hospital cafes and Washtenaw community college.
Manage cleanliness of store to obtain stellar health inspections.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Increased revenue streams by reducing costs, managing schedules and performing variance.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Enhanced operational efficiency and productivity by managing budgets and accounts.