Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Joshua Robinson

Ypsilanti,MI

Summary

Effectively manage personnel and business operations to handle demanding Cottage Inn needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.

Overview

10
10
years of professional experience

Work History

General Manager

Cottage Inn Pizza
Ann Arbor, MI
10.2009 - 03.2020

Manage day to day activities.

Create weekly schedules.

Handled large accounts with the University of Michigan hospital cafes and Washtenaw community college.

Manage cleanliness of store to obtain stellar health inspections.

Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Increased revenue streams by reducing costs, managing schedules and performing variance.

Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Enhanced operational efficiency and productivity by managing budgets and accounts.

Education

High School Diploma -

Houghton Lake High School
Houghton Lake, MI
06.1995

Skills

  • Client Account Management
  • Cross-Functional Team Management
  • Scheduling
  • Employee Training
  • Budgeting
  • Interpret Financial Statements

Timeline

General Manager

Cottage Inn Pizza
10.2009 - 03.2020

High School Diploma -

Houghton Lake High School