Joshua Rosa

-Check on clients at night

-Transport clients to and from work

- Conducted room searches, phone checks

-Monitored CCTV

-Entered daily reports

-Signed clients in and out of the system for work

• Managed landscaping duties including lawn care, planting seasonal flowers, pruning trees and shrubs to maintain an attractive external appearance of the facility.
• Improved customer satisfaction by providing helpful advice on lawn care products and techniques.
• Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, when necessary.

• Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
• Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
• Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
• Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
• Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.

• Expedited urgent deliveries, effectively meeting tight deadlines and client expectations.
• Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
• Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
• Contributed to team efforts by providing backup support during peak periods or staff shortages.
• Trained new employees on company procedures, fostering a supportive work environment for continued success.