Joshua Salinas
Providence
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Service Advisor
Toyota
Warwick
03.2024 - Current
- Assisted customers with inquiries about services and products.
- Scheduled appointments for vehicle maintenance and repairs.
- Provided accurate information on service options and pricing.
- Coordinated with technicians to ensure timely service delivery.
- Resolved customer complaints in an efficient and courteous manner.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
Service Greeter
Toyota
Warwick
10.2020 - Current
- Welcomed customers upon arrival, ensuring a friendly atmosphere.
- Assisted customers with inquiries, providing accurate information on services.
- Guided customers to service areas, enhancing their experience during visits.
- Coordinated with service staff to streamline customer check-in processes.
- Greeted customers warmly and professionally upon arrival to the business.
Education
GED -
Central High School
Providence, RI06-2016
Skills
- Customer service
- Vehicle inspection
- Service coordination
- Maintenance reporting
- Listening skills
- Appointment scheduling
- Complaint resolution
Languages
Spanish
Full Professional
Timeline
Service Advisor
Toyota
03.2024 - Current
Service Greeter
Toyota
10.2020 - Current
GED -
Central High School
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