Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
16
16
years of professional experience
Work History
Overnight Stocking Team Lead
Walmart
Lancaster, PA
03.2021 - 05.2025
Held regular one-on-one coaching sessions with staff members to encourage personal development.
Ensured compliance with company policies and procedures throughout the team.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Collaborated with other departments to develop effective solutions that meet customer needs.
Monitored team performance against targets, taking corrective action where necessary.
Supported the manager in developing plans for future projects, initiatives and objectives.
Delegated tasks appropriately according to individual skill sets.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with management team to implement new work procedures or policies.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Return Processing Associate
Urban Outfitters, Inc.
Gap, PA
01.2017 - 05.2021
Sorted, counted, and scanned returned items into inventory management system.
Researched return requests utilizing multiple databases and resources.
Performed quality control checks on returned products to ensure they met company standards.
Inspected returned items for damage or missing parts prior to processing.
Ensured compliance with all relevant safety regulations when handling hazardous material returns.
Organized paperwork associated with each return transaction according to departmental guidelines.
Rotated through various departments to meet demands of business.
Attached identifying tags to track returned items and put back into re-saleable stock.
Processed refunds up to specified dollar amounts according to strict company policy.
Cleaned and disposed of boxes and packing material to maintain general housekeeping.
Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements.
Overnight Stocker
Walmart
Lancaster, PA
02.2012 - 02.2016
Checked expiration dates on all food items to ensure quality control standards were met.
Worked collaboratively with other team members to achieve departmental goals.
Organized shelves, racks and bins to ensure product availability.
Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Restocked shelves according to plan-o-grams set up by management team.
Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
Received and stocked merchandise in a timely manner.
Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Prepared products by adding tags and readying pallets for restocking.
Updated pricing and sales signs to promote merchandise.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Banquet Setup Supervisor
Eden Resort & Suites
Lancaster, PA
05.2010 - 06.2011
Assisted in training new hires on policies related to banquet setup operations.
Directed all pre-event activities such as setting up audio and visual systems, placing name cards at tables.
Proactively identified potential problems before they occurred by anticipating customers' needs ahead of time.
Organized storage areas for equipment and supplies used in banquets according to established procedures.
Conducted periodic check-ins with clients throughout the event process to ensure their satisfaction with services provided.
Supervised the setup of tables, chairs, linens, decorations and other equipment in accordance with event specifications.
Resolved any issues related to banquet setup by communicating effectively with supervisors, vendors and other stakeholders.
Managed post-event cleanup operations ensuring that all tables were cleared off promptly after the conclusion of an event.
Developed a detailed plan for each event including room layout, staffing requirements and timeline for completion of tasks.
Organized and laid out buffet equipment, food displays, and other items.
Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
Kitchen Aide
Lancashire Hall Nursing & Rehabilitation Center
Lancaster, PA
02.2009 - 06.2010
Carried out daily cleaning tasks such as sweeping floors, mopping surfaces.
Organized storage areas for easy access to ingredients when needed for meal preparation.
Cleaned kitchen equipment, surfaces, utensils and appliances after use.
Labeled containers with date and contents before storing food items in refrigerator or freezer.
Provided assistance to other kitchen staff members during peak hours.
Communicated effectively with colleagues about orders and special requests from customers.
Followed safety protocols while handling hazardous chemicals or sharp objects.
Inspected workstations prior to beginning shifts for cleanliness and orderliness.
Disposed of trash in a timely manner following established procedures.
Served prepared meals according to specifications set by chef or manager.
Operated dishwashing machines to clean dishes and utensils efficiently.
Stocked food supplies such as condiments, spices, canned goods and other items in assigned areas.
Maintained high standards of hygiene throughout the kitchen area.
Kept track of inventory levels by recording used supplies on a regular basis.
Checked temperatures of freezers, refrigerators and heaters to ensure proper functioning.
Reported any maintenance issues regarding kitchen equipment immediately to supervisor.
Prepared ingredients for meals by washing, peeling, and cutting vegetables and fruits.
Supported chefs in managing food preparation to achieve precise plating and presentation.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.