Joshua Santiago
Quotations Specialist
Levittown,NY
Summary
Diligent Quotations Specialist with solid background in managing and preparing quotations for variety of clients. Proven ability to streamline processes and ensure timely delivery of accurate quotes. Demonstrated expertise in client communication and negotiation. Experienced with preparing and managing detailed quotations for various projects. Utilizes strong organizational skills and attention to detail to ensure accuracy and efficiency. Knowledge of effective client communication and negotiation techniques to drive successful outcomes.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Quotations Specialist
Enterprise Lighting Sales
06.2023 - Current
- Streamlined the quotation process by implementing efficient organizational strategies and software tools.
- Expedited response times to client inquiries by prioritizing tasks and effectively managing workload.
- Developed customized solutions for clients to meet unique project requirements while maintaining profitability goals.
- Increased repeat business through exceptional communication skills, fostering strong relationships with clients.
- Maximized revenue generation with strategic pricing structures based on competitor analysis and internal targets.
- Assisted sales team in closing deals by providing comprehensive support throughout the quotation process.
Shift Supervisor
Starbucks
01.2016 - 06.2023
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Skills
- Cash Handling Expertise
- Business Development
- Staff Management
- Conflict Resolution Techniques
- Motivational Leadership
Pricing strategy
Microsoft Excel proficiency
Time management
Attention to detail
Problem-solving abilities
Education
Associate of Applied Science - Civil Engineering
Nassau Community College
Garden City, NY 05.2023 - Current
President of Nassau Concerts Organization
Supervised and helped to create/run events on campus, i.e., Magic Shows, Comedy, Concerts, etc.
Timeline
Quotations Specialist
Enterprise Lighting Sales
06.2023 - Current
Associate of Applied Science - Civil Engineering
Nassau Community College
05.2023 - Current
Shift Supervisor
Starbucks
01.2016 - 06.2023
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