Joshua Santos
Brook Park
Summary
Dedicated employee with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges, through use of problem solving and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Manager
Aladdin's Eatery
05.2023 - Current
- Boosted company awareness within our community.
- Maintained an organized weekly marketing budget.
Assistant Manager
Aladdin's Eatery
05.2022 - 05.2023
- Supervised day-to-day operations to meet company performance, quality and service standards.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels and forecast weekly needs.
- Offered hands-on assistance to customers and addressing needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Trained new front-of-house employees from start to finish.
Server
Aladdin's Eatery
03.2022 - 05.2022
- Served food and beverages promptly with focused attention to individual customer needs.
- Ensured order accuracy and guest satisfaction through proficient menu knowledge.
- Worked with POS system to place orders, manage bills, and handled cash payments.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Line Cook
Aladdin's Eatery
06.2021 - 03.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, and maximizing customer satisfaction.
- Prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, quality, and accurate portions.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Followed health, safety, and sanitation guidelines while preparing and serving food, and cleaning.
Dishwasher
Aladdin's Eatery
02.2020 - 06.2021
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Westside Christian Academy
Westlake, OH05.2022
Skills
- Problem Solving
- Strong Math Skills
- Communication
- Team Work
- Dependable and Responsible
- Willingness to Learn
Certification
OSHA 10-Hour Construction Industry Course
Timeline
Marketing Manager
Aladdin's Eatery
05.2023 - Current
Assistant Manager
Aladdin's Eatery
05.2022 - 05.2023
Server
Aladdin's Eatery
03.2022 - 05.2022
Line Cook
Aladdin's Eatery
06.2021 - 03.2022
Dishwasher
Aladdin's Eatery
02.2020 - 06.2021
High School Diploma -
Westside Christian Academy
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