Summary
Overview
Work History
Education
Skills
Certification
Played college volleyball at Ursuline College for two years under scholarship.
Timeline
Generic

Maggie Bradley

Kent,OH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Spirited, personable and committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sever

Aladdin's Eatery
08.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Answered customers' questions, recommended items, and recorded order information.

Marketing Manager

Buckeyefire Volleyball Club
06.2024 - Current
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Optimized website content for improved search engine rankings and increased web traffic.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.

Assistant Coach

Buckeyefire Volleyball Club
10.2022 - Current
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Contributed to a winning season through strategic planning, game-day coaching, and fostering an environment of teamwork and dedication.

Coach

Ignite Volleyball Club
08.2020 - Current
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Offered constructive feedback to clients to help reach goals.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.

JV Head Coach

Streetsboro City School District
04.2023 - 11.2023
  • Developed players'' skills and increased overall team success through targeted coaching methods.
  • Coordinated team-building activities that fostered camaraderie and unity among players.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Utilized various coaching models and techniques to maximize client success.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
  • Recognized exemplary performances by nominating deserving athletes for awards or honors within the league.

Sales Associate

Bath and Body Works
05.2022 - 10.2022
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Team Leader

Mitchell's Ice Cream
04.2019 - 08.2021
  • Coordinated resources effectively to meet guest standards and achieve excellent customer experience.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Worked diligently to ensure that all deadlines were met effectively and with precision.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

No Degree - Sports Management

Ursuline College
Pepper Pike, Ohio
05-2026

Bachelor of Arts - Sports Management (Minor in Marketing & Business)

Kent State University
Kent, Ohio
05-2026

High School Diploma -

Aurora High School
Aurora, Ohio
05-2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Effective Communication
  • Group leadership
  • Personable and friendly
  • Building Relationships
  • Motivational leadership style
  • Collaborative Approach
  • Time Management
  • Problem-solving skills

Certification

USAV/OVR Impact and Safesport Certified

OVR Concussion Certified

Played college volleyball at Ursuline College for two years under scholarship.

Played volleyball at Aurora High School all four years, earning varsity playing time my freshman through senior year. Accolades of my time in high school include:


-Russ Rose Leadership Award

-Co-MVP 

-All Suburban-League Honorable Mention in 2018

-All Suburban-League First Team in 2020

-All District Second Team in 2020

-District 3 All-Star Team in 2020

-Chagrin Falls Invitational All Tournament Team in 2018

-Akron Touchdown Club Foundation All Star in 2020

-Broke school record for assists in a game: 56

-Broke school record for assists in a career

-Reached 1000+ career assists


After highschool, I received a scholarship from Ursuline College and played for two seasons before transferring to Kent State University, seeing court time both freshman and sophomore year. 

Timeline

Sever

Aladdin's Eatery
08.2024 - Current

Marketing Manager

Buckeyefire Volleyball Club
06.2024 - Current

JV Head Coach

Streetsboro City School District
04.2023 - 11.2023

Assistant Coach

Buckeyefire Volleyball Club
10.2022 - Current

Sales Associate

Bath and Body Works
05.2022 - 10.2022

Coach

Ignite Volleyball Club
08.2020 - Current

Team Leader

Mitchell's Ice Cream
04.2019 - 08.2021

No Degree - Sports Management

Ursuline College

Bachelor of Arts - Sports Management (Minor in Marketing & Business)

Kent State University

High School Diploma -

Aurora High School

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Maggie Bradley