Joshua Schmitt
Colorado Springs,CO
Summary
Versatile Field Service Tech 3 / Team Lead and CNC Machinist with a proven track record at Park Industries, specializing in customer relationship management and granite equipment installation and repairs. Demonstrated ability to enhance quality assurance through effective communication and problem-solving skills. Excelled in training both clients and new employees, significantly improving operational efficiency.
Overview
13
13
years of professional experience
Work History
Field Service Tech 3 / Team Lead
Park Industries
St Cloud, MN
02.2018 - Current
- Established strong customer relationships by delivering high-quality installations, training, and repairs of CNC equipment.
- Train new employees about the setup procedures for Park Industries equipment.
- Conducted operations and preventative maintenance training for clients.
- Diagnose and repair issues the customer is having with their 3, 4, and 5-axis CNC equipment.
CNC Machinist
Park Industries
St Cloud , MN
02.2016 - 02.2018
- Executed manufacturing tasks using both CNC and manual equipment.
- Use precision measuring equipment to ensure all dimensions are within the blueprint tolerances.
- Create programs and set up sheets for new part production.
- Monitored and adjusted processes or equipment to improve quality and productivity.
Automotive Technician
Gasoline Alley
Albany , MN
01.2012 - 01.2016
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Schedule new appointments, create quotes, and give updates throughout the repair process.
Education
ASE Certification - Automotive Service Technician
St Cloud Technical And Community College
St Cloud, MN05-2016
MTT Certification - Machine Tool Technology
Alexandria Technical College
Alexandria, MN05-2014
Skills
- Customer training
- Customer relationship management
- Metal Fabrication
- Electrical diagnostics and repair of B&R and Siemens controlled systems
- Quality assurance
- Effective communication
- Problem solving
- Team collaboration
Timeline
Field Service Tech 3 / Team Lead
Park Industries
02.2018 - Current
CNC Machinist
Park Industries
02.2016 - 02.2018
Automotive Technician
Gasoline Alley
01.2012 - 01.2016
ASE Certification - Automotive Service Technician
St Cloud Technical And Community College
MTT Certification - Machine Tool Technology
Alexandria Technical College
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