Joshua Schrick
Independence,MO
Summary
Accomplished, growth-focused professional with 4+ years of sales experience across multiple industries. Equipped with a steadfast commitment to customer service, attention to detail, excellence to enhance customer experience, maximize customer satisfaction and retention, achieve/exceed sales goals and in turn increase business revenue. Proven experience in computer operating systems such as Windows and has 2+ years of computer assembly and basic electronic knowledge.
Overview
5
5
years of professional experience
Work History
Vendor
CJR Distributions
Raytown, Missouri
12.2023 - Current
- Monitored vendor performance against contracted service level agreements.
- Facilitated payment processes for approved invoices from vendors.
- Collaborated with cross-functional teams to ensure successful execution of vendor projects.
- Lifted boxes using safety techniques when loading and unloading trucks.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Assistant Store Manager
QuikTrip
Independence, Missouri
11.2023 - 12.2023
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw aspects of maintenance, inventory, and daily activity management.
CHAUFFEUR
AGENDA: USA
KANSAS CITY
07.2022 - 11.2023
- Followed strict safety protocols while driving in order to protect passengers' lives and property.
- Communicated with dispatch staff to ensure that all pick-up and drop-off times were accurate.
- Provided safe, courteous and timely transportation services to customers.
- Adhered to state laws governing the operation of motor vehicles when transporting passengers.
SALES ASSOCIATE
T-MOBILE
OVERLAND PARK, KA
06.2021 - 07.2022
- Assisted 40 customers in an average of 8 hours by answering questions, responding to inquiries and handing telephone requests
- Delivered exceptional customer service to every customer by leveraging product knowledge and services creating a welcoming and positive experience
- Lead my team with home internet sales and earned top sales associate in my team.
TECH ADVISOR
TCC VERIZON
KANSAS CITY, MO
07.2020 - 06.2021
- Provided in-personal cellular phone sales, customer service and tech support
- Responsible for all aspects of retail transactions, accounts and phone set-ups
- Answered questions regarding technology, calling plans, and handset usage
- Developed and maintained relationships with prospective and existing clients.
Sales Representative
T-Mobile
Overland Park, KS
01.2020 - 07.2020
- Answered inquiries from prospective customers regarding features of products and services offered.
- Performed market research to identify potential sales opportunities.
- Provided technical support for customers using the company's products or services.
- Reviewed monthly performance against targets set by management team.
Sales Associate
Vapor World
Blue Springs, MO
06.2019 - 01.2020
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO01.2012
Continuing Education -
Metropolitan Community College Blue River
Independence, MOSkills
- Attention to Detail
- Time Management
- Interpersonal Skills
- Adaptability
- Patience
- Active Listening
- Teamwork
- Conflict Resolution
- Verbal and Written Communication
- Electronic Troubleshooting
- Installation
- Understanding Technical Documentation
- Excellent Work Ethic
- Computer Assembling
- Organization
- Stress Management
- Problem Solving
- Emotional Intelligence
- Tech-Savvy Initiative
- Microsoft Office
- Product Knowledge
- Point of Sales Systems
Timeline
Vendor
CJR Distributions
12.2023 - Current
Assistant Store Manager
QuikTrip
11.2023 - 12.2023
CHAUFFEUR
AGENDA: USA
07.2022 - 11.2023
SALES ASSOCIATE
T-MOBILE
06.2021 - 07.2022
TECH ADVISOR
TCC VERIZON
07.2020 - 06.2021
Sales Representative
T-Mobile
01.2020 - 07.2020
Sales Associate
Vapor World
06.2019 - 01.2020
High School Diploma -
Blue Springs High School
Continuing Education -
Metropolitan Community College Blue River
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