In my free time i spend most of my time in my garage working on an old car or truck, a major hobby of mine is engine building I also enjoy spending time with my family and my dog
Joshua Scott
CHERRY TREE,Pennsylvania
Summary
Dynamic Parts Manager with a proven track record at Colonial Collision, enhancing inventory management and optimizing operations. Skilled in customer service and vendor relations, I successfully resolved warranty claims and improved efficiency, ensuring accuracy in inventory levels. Committed to training staff and fostering a collaborative environment for exceptional service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parts Manager
Colonial Collision
11.2024 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Service Manager
Wood Chevrolet
08.2015 - 11.2024
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Trained and supervised team of service staff members to meet business goals.
Delivery Driver
Italian Village Pizzeria & Restaurant
06.2012 - 08.2015
- Delivered pizza to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
Harmony Area School
Westover,pa06-2011
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Vendor relations
- Purchasing strategies
- Staff training
- POS systems operations
- Reviewing deliveries
- Profit and loss tracking
Certification
I have most certifications through the GM training portal
Interests
Timeline
Parts Manager
Colonial Collision
11.2024 - Current
Service Manager
Wood Chevrolet
08.2015 - 11.2024
Delivery Driver
Italian Village Pizzeria & Restaurant
06.2012 - 08.2015
High School Diploma -
Harmony Area School
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