Joshua Scruggs
Lake Dallas,TX
Summary
Experienced Fire Alarm Technician with expertise in installation, maintenance, and repair of fire alarm systems. Proficient in diagnosing issues and providing effective solutions while ensuring customer understanding of system operations. Specializes in installations for small businesses, delivering reliable service and support.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Service Technician
Complete Fire Protection LLC
2023 - 2025
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Technician
Mesquite ISD
2021 - 2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Researched and implemented new technologies and equipment.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Service Technician
TFA
2019 - 2021
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Evaluated systems according to predetermined checklist and noted issues.
- Explained diagnostic findings to customers and outlined repair or service options.
Fire Alarm Technician/Sales-Dallas/Austin, TX
International Systems of America
03.2017 - 05.2019
- Assist in the testing, programming and commissioning of fire alarm systems.
- Assist in the servicing of fire alarm and security systems
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operational/product manuals.
- Execute all work in accordance with local and national codes, general best practices as well as company health and safety policies and procedures.
- Act as our customer’s best service provider at all times thereby ensuring that our client is the first choice for service.
- Communicate and work with the other team members consistently to improve overall operations of our client Center, and company.
- Keep up to date and informed on all company policies.
- Present a professional image of our client at all times in appearance and behavior.
Education
High School Diploma - undefined
Granbury High School
Granbury, TexasSkills
Electrical Systems & Controls
Certification
- FAL#6691 Fire License
- FCI-Gamewell Certificate
- Firelite
- Est. Quickstart Certificate
- Silent Knight VIP
- Notifier 3030 certificate
Timeline
Fire Alarm Technician/Sales-Dallas/Austin, TX
International Systems of America
03.2017 - 05.2019
High School Diploma - undefined
Granbury High School
Service Technician
Complete Fire Protection LLC
2023 - 2025
Technician
Mesquite ISD
2021 - 2023
Service Technician
TFA
2019 - 2021