Joshua Sealy
Laurel,MD
Summary
Dynamic and motivated professional with extensive hands-on experience in the food service industry, demonstrating a strong ability to foster customer relations and enhance operational efficiency. Proven expertise in team management, consistently driving success through effective leadership and collaboration. Eager to leverage strong management and customer service skills in a challenging position that offers growth opportunities while contributing to elevated customer satisfaction. Committed to creating positive experiences for both customers and team members.
Overview
2
2
years of professional experience
Work History
Case Management
Theranostix
03.2025 - Current
- Organize and sort samples from different pathologists
- Ensure packages are ready to be shipped to clients
- Finalize and package various special stains based off the test ordered by pathologists
- Communicate with other team members to ensure a smooth efficient and fast workflow
Lab Accessioner
Capital Diagnostics
12.2024 - 03.2025
- Organize and sort samples from different client sites
- Send out different tests for the samples
- Call clients and report critical labs
- Separate and centrifuge samples
Server
Brass Lantern
07.2024 - 11.2024
- Delivered exceptional service to ensure customer satisfaction in a fast-paced environment.
- Collaborated with colleagues to maintain seamless operations during peak hours.
- Oversaw shift closing and was responsible for stocking stations for the next shift.
- Maintained a clean and tidy work environment.
- Proficient in POS (point of sale) system.
- Effectively handled customer orders, special requests, and complaints with professionalism and poise.
Manager
Jet's Pizza
04.2024 - 06.2024
- Directed daily operations, ensuring smooth workflow and quality standards.
- Supervised, trained, and mentored staff to enhance team performance and morale.
- Resolved customer complaints promptly and maintained high satisfaction levels.
- Assisted in inventory management and scheduling to optimize resource utilization.
Front of House Worker
Panda Express
10.2023 - 04.2024
- Provided friendly and efficient customer service, consistently exceeding expectations.
- Maintained a clean and organized dining environment to enhance the guest experience.
- Played a pivotal role in improving store ratings by leading the team in surveys and reviews.
- Assisted in food preparation, adhering to all safety and sanitation standards.
Education
High School Diploma -
Columbia State Community College
Columbia, Tennessee, TNSkills
- Efficient at mastering new skills
- Clear verbal and written communication
- Responsive to new challenges
- Effective team collaboration skills
- Proficient in customer support solutions
- Multitasking under pressure
- Proficient in food safety regulations
- Skilled in fast-paced work settings
- Proactively seeking new learning opportunities
Additional Information
For hobbies I enjoy playing pickleball, going to the gym and playing basketball. I enjoy playing video games and going to concerts. Family time is important to me so just being near/with my sisters and niece has been really nice for me.
Timeline
Case Management
Theranostix
03.2025 - Current
Lab Accessioner
Capital Diagnostics
12.2024 - 03.2025
Server
Brass Lantern
07.2024 - 11.2024
Manager
Jet's Pizza
04.2024 - 06.2024
Front of House Worker
Panda Express
10.2023 - 04.2024
High School Diploma -
Columbia State Community College