Summary
Overview
Work History
Education
Skills
Timeline
Volunteer Experience
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Brooke Sherman

Brooke Sherman

Woodstock,VA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Supervisor

The TJX Companies
01.2023 - Current
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Managing a diverse team of 80+ associates as direct reports; providing operational education, ensuring method compliance, and resolving problems
  • Proven success improving individual performances: departmental average improvement from 68.9% to 82.1% in less than 8 months
  • Reduced financial losses from 0.072% in 2022 to 0.048% in 2023

Sales Support Specialist

GENETWORx Laboratory (Recovery Centers of America)
04.2022 - 01.2023
  • Responsible for tracking patient samples and providing detailed insight of laboratory processes for each delayed sample to improve testing proficiency for future samples.
  • Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams.
  • Liaison between various laboratories, management teams, sales representatives, and clients.

Medical Technologist

GENETWORx Laboratory (Recovery Centers of America)
02.2021 - 04.2022
  • Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
  • Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
  • Aided in validation of new reagent concentrations for future SOPs.
  • Experience troubleshooting machinery.
  • Proficient in PCR data analysis.

Assistant Scientist

PPD Laboratories Vaccine Sciences Lab
06.2020 - 02.2021
  • Aided in vaccine development; Performed ELISA Immunoassay and ELISpot Assays, aided with assay development and validation, analytical testing, and ensuring proficient, accurate documentation through LIMS Medical Lab Operation Software
  • Experience using PBMCs, isolating and purifying bacterial DNA, testing of mRNA vaccines and antibody testing
  • Proficiency with Hamilton Microlab, Sorenson Benchtop Pipettor, Immunospot Analyzers, single and multichannel pipettes.
  • Increased laboratory efficiency by streamlining processes and implementing new protocols.

Education

Bachelor of Science - Biology, Ecology and Environmental Science

James Madison University
Harrisonburg, VA
05.2020

Skills

  • Staff Supervision
  • Logistics Coordination
  • Instrument Calibration
  • Hazardous Waste Management
  • Equipment Troubleshooting
  • Scientific Writing
  • Data Entry
  • Information Security

Timeline

Operations Supervisor

The TJX Companies
01.2023 - Current

Sales Support Specialist

GENETWORx Laboratory (Recovery Centers of America)
04.2022 - 01.2023

Medical Technologist

GENETWORx Laboratory (Recovery Centers of America)
02.2021 - 04.2022

Assistant Scientist

PPD Laboratories Vaccine Sciences Lab
06.2020 - 02.2021

Bachelor of Science - Biology, Ecology and Environmental Science

James Madison University

Volunteer Experience

  • Botany and Ecology Laboratory Research Assistant, 11/01/18, 05/01/20, Research Assistant for Dr. Conley McMullen and Dr. Billy Flint. Researching salamander activity levels in the local area. Identifying local plants by scientific name and studying pollen to ovule ratios.
  • Alpha Phi, Vice President & Risk Management Department Head, 11/01/18, 2019, Organized and coordinated events, conducted fundraising presentations around campus, responsible for risk prevention and the safety of the organization’s members. Acted as a liaison between members and the international executive council.

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Brooke Sherman