Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Shurbet

Chicago,IL

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience

Work History

Shift Manager / Cashier

Grecian Kitchen
01.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sales Associate

T Mobile
02.2021 - 03.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built diverse and consistent sales portfolio.

Education

Highschool -

Niles West High School
Skokie
05.2021

Skills

  • Sales Expertise
  • Money Handling
  • Cash Counting Machine Operations
  • Staff Training
  • Coaching and Mentoring
  • Identification Checks
  • Customer Relations
  • Customer Service Excellence
  • Credit and Cash Transactions
  • Issue Resolution

Timeline

Sales Associate

T Mobile
02.2021 - 03.2023

Shift Manager / Cashier

Grecian Kitchen
01.2019 - Current

Highschool -

Niles West High School

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