Drew Chee
Jeddito,Arizona
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server, Stock/Cashier, Shift Manager
Hopi Traders Incorporated
Keams Canyon, AZ
06.2015 - Current
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Trained new employees to perform duties.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Managed daily cash intake by counting out registers.
Education
High School Diploma -
Holbrook High School
Holbrook, AZ05-2015
Certification of Proficiency - Pharmacy Technology
Northland Pioneer College
Holbrook, AZSkills
- Sales expertise
- Guest Engagement
- Safe Food Handling
- Cash Handling
- Menu Memorization
- Professional Appearance
- Exceptional customer service
- Strong Work Ethic
- Price memorization
- Food safety understanding
Certification
- SERVsafe Manager 2019-2024
- DPS Level 1 Fingerprint Clearance Card holder
- Healthcare Provider CPR and First Aid Card holder
- Pharmacy Technician Trainee Registered.
Timeline
Server, Stock/Cashier, Shift Manager
Hopi Traders Incorporated
06.2015 - Current
High School Diploma -
Holbrook High School
Certification of Proficiency - Pharmacy Technology
Northland Pioneer College
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