Joshua Simunich
Jefferson
Summary
Dynamic Business Manager with over a decade of experience in leading cross-functional teams. Skilled in negotiation and process improvements, successfully reduced operational costs while enhancing workflow and employee productivity. Committed to driving exceptional customer service and operational excellence.
Overview
17
17
years of professional experience
Work History
Business Manager
United Parcel Service
Highland Heights, OH
03.2013 - 02.2026
- Managed cross-functional teams to streamline logistics and improve delivery timelines.
- Implemented process improvements resulting in reduced operational costs and enhanced workflow.
- Head of safety committee.
- Led operational strategies to enhance service efficiency and customer satisfaction.
- Developed training programs that increased employee productivity and engagement.
- Analyzed performance metrics to identify areas for strategic development and growth.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Assisted with hiring process and training of new employees.
- Expertise leading in a union environment.
- Manage both union and non union employees.
- Labor relations, settle grievances with union.
- Developed strong relationship with union, and employees.
- Create routes for daily delivery volume.
- Reduced crashes and injuries; one year injury and crash free.
- Ran a world class center reducing cost, crashes and injuries.
- Supervised on-road operations, ensuring compliance with safety regulations, quality standards, DOT/Hazmat compliant.
Laborer Foreman
VAS Masonry
02.2009 - 03.2013
- Supervised daily operations, ensuring safety compliance and efficient workflow among labor teams.
- Trained new laborers on safety protocols and best practices for masonry tasks and equipment handling.
- Conducted quality control inspections to maintain high standards in masonry work and project execution.
- Operate heavy equipment.
- Build Scaffold.
Education
High School Diploma -
Grand Valley High School
Orwell06.2025
Skills
- Strategic planning
- Operational leadership
- Performance management
- Team building
- Negotiation
- Documentation and reporting
- Customer service
- Strategic planning
- Labor Relations
Timeline
Business Manager
United Parcel Service
03.2013 - 02.2026
Laborer Foreman
VAS Masonry
02.2009 - 03.2013
High School Diploma -
Grand Valley High School