Joshua Smith

• Managed multiple social media platforms, ensuring a consistent brand voice and message.

Reduced wait times for customers, prioritizing timely food preparation and packaging.

• Enhanced audience engagement by creating compelling multimedia content for various platforms.
• Managed social media accounts, driving user engagement and increasing followership.
• Collaborated with team members to develop innovative strategies for media campaigns, resulting in increased brand visibility.
• Assisted in the planning and execution of events, ensuring smooth onsite logistics and positive attendee experiences.

• I checkout customers, answer questions and provide information about the whereabouts of different products and show and guide customers to where said products are and help them
• Worked well in a team setting, providing support and guidance.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Streamlined check-in process for large groups or events by implementing a pre-registration system.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Kept abreast of local event schedules to anticipate increased demand for valet services during busy periods.
• Adhered strictly to company policies regarding privacy protection of guest information obtained through interactions during vehicle drop-off and retrieval.