JOSHUA SMITH
Saint Johns
Summary
Dynamic leader with a proven track record at Covering Every Angle Logistics, LLC, excelling in operational management and strategic business development. As an expert in client account management, I successfully reduced costs and drove sales growth through innovative strategies. Adept at building relationships, I foster long-term partnerships that enhance business success.
Overview
13
13
years of professional experience
Work History
President
Covering Every Angle Logistics, LLC
05.2021 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Reduced operational costs through strategic cost management initiatives.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Account Manager
XPO Logistics
01.2019 - 01.2021
- Met existing customers to review current services and expand sales opportunities.
- Contributed to team objectives in fast-paced environment.
- Built diverse and consistent sales portfolio.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Account Manager
Total Quality Logistics Inc.
02.2017 - 01.2019
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Associate
Crown Eurocars Mercedes Benz
01.2016 - 01.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Car Sales Executive
Craig Zinn Automotive Group
01.2013 - 06.2015
- Improved overall customer buying experience to safeguard dealership revenue.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Arts - Marketing
Springfield College
Springfield, MASkills
- Client account management
- Operational management
- Strategic business development
- Sales strategy development
Languages
English
Full Professional
Timeline
President
Covering Every Angle Logistics, LLC
05.2021 - Current
Account Manager
XPO Logistics
01.2019 - 01.2021
Account Manager
Total Quality Logistics Inc.
02.2017 - 01.2019
Sales Associate
Crown Eurocars Mercedes Benz
01.2016 - 01.2017
Car Sales Executive
Craig Zinn Automotive Group
01.2013 - 06.2015
Associate of Arts - Marketing
Springfield College
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