Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Manager
Tuscan Wood Fried Pizza Catering
07.2020 - Current
Improved team knowledge and abilities by training each in proper procedures and standards
Complied with health and fire codes with strong oversight of food storage, preparation, and cleaning procedures
Ordered and replenished stock to maintain inventory
Met strict quality standards, continuously monitoring food handling and safety
Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
Scheduled staff working hours to cover all designated shifts
On-Road Supervisor
UPS
11.2021 - 04.2024
Assist with managing a driver group for the Rochester area
Train new and existing drivers UPS methods and procedures
Overlook driver group to ensure that they stay safe
Load and unload trucks, dispatch routes based on what volume is going out that day while being efficient
Give constructive or appreciative feedback to drivers to improve daily performance
Senior Store Manager
Delta Sonic Carwash
05.2020 - 07.2020
Assist Store Supervisor with daily store and food operations
Help train, lead, and guide employees
Keep store cleaned and stocked up to company and NYS Department of Health code
Food Service Supervisor
Delta Sonic Carwash
04.2019 - 05.2020
Overlook daily food operations within Delta Sonic convenience store, hiring, training, leading employees
Keep kitchen clean under NYS Department of Health code
General Manager
Fastrac Markets
06.2016 - 04.2018
Organized regular inventory counts to keep records accurate and identify supply needs or loss points
Prepared team schedules with a focus on maintaining optimal employee coverage for business needs
Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
Oversaw daily operations to ensure compliance with company standards
Education
Associate of Science - Business Administration And Management
Monroe Community College
Rochester, NY
06-2022
High School Diploma -
North Rose - Wolcott High School
Wolcott, NY
06-2010
Skills
Customer service
Team leadership
Time management
Decision-making
Reliability
Adaptable
Timeline
On-Road Supervisor
UPS
11.2021 - 04.2024
Manager
Tuscan Wood Fried Pizza Catering
07.2020 - Current
Senior Store Manager
Delta Sonic Carwash
05.2020 - 07.2020
Food Service Supervisor
Delta Sonic Carwash
04.2019 - 05.2020
General Manager
Fastrac Markets
06.2016 - 04.2018
Associate of Science - Business Administration And Management
Monroe Community College
High School Diploma -
North Rose - Wolcott High School
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