Joshua Spear
Marshall
Summary
Dynamic and results-driven professional with experience at SUBWAY, excelling in customer service and quality control. Proven ability to enhance team performance through effective collaboration and training. Skilled in time management and safe food handling, consistently achieving operational efficiency while maintaining high standards of cleanliness and safety. Offering strong foundation in customer service and teamwork, eager to learn and develop in this environment. Brings ability to quickly adapt and acquire essential skills such as effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Crew Member
SUBWAY
Marshall, MI
12.2024 - Current
- Prepared and assembled sandwiches according to customer specifications.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Operated cash register, processed transactions accurately, and handled monetary exchanges efficiently.
- Adhered to food safety guidelines and company policies to maintain product quality and customer satisfaction.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Checkers Rally's
Battle Creek, MI
09.2024 - 11.2024
- Collaborated with team members to optimize workflow during peak hours, ensuring timely service delivery.
- Trained new crew members on operational procedures, enhancing team performance and cohesion.
- Worked front counter, drive-thru and other areas.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted other team members to achieve goals.
Floor Member
Continental Carbonics
Albion, MI
06.2023 - 08.2024
- Operated machinery for production lines, ensuring safety and efficiency throughout processes.
- Monitored quality control measures, identifying defects to maintain high product standards.
- Collaborated with team members to streamline workflows and enhance overall productivity.
- Conducted routine maintenance on equipment, reducing downtime and improving operational reliability.
- Trained new staff on safety protocols and operational procedures to promote workplace compliance.
- Implemented process improvements that reduced waste and increased output consistency.
- Participated in ongoing training sessions to stay current with industry trends and best practices.
Education
High School Diploma -
Marshall Opportunity High School
Albion, MI2023
Skills
- Time management
- Multitasking and organization
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Cleaning
- Safe food handling
- Resilience and persistence
- Health code compliance
- Equipment maintenance
- Quality control checks
Timeline
Crew Member
SUBWAY
12.2024 - Current
Crew Member
Checkers Rally's
09.2024 - 11.2024
Floor Member
Continental Carbonics
06.2023 - 08.2024
High School Diploma -
Marshall Opportunity High School