Joshua Stanley
Binghamton
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
11
11
years of professional experience
Work History
Sales Representative
NWS Wireless
12.2021 - Current
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Engaged in friendly conversation with customer to better uncover individual needs.
Telecommunications Tower Lead Technician
TSC Construction
02.2014 - 09.2020
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
Education
High School Diploma -
Union Endicott High School
1200 E Main St #5271, Endicott, NY 1376006.2011
Skills
- Customer Service
- Sales Process
- Client Relationship Management
- Direct Sales
- Team Leadership
Timeline
Sales Representative
NWS Wireless
12.2021 - Current
Telecommunications Tower Lead Technician
TSC Construction
02.2014 - 09.2020
High School Diploma -
Union Endicott High School
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