Joshua Swen
Saint Cloud,MN
Summary
Dynamic and result-oriented professional equipped with a solid foundation in IT infrastructure, database management, and software development. Skilled in project management, collaborating cross-functionally, and leveraging emerging technologies to drive business growth. Strong communication and problem-solving abilities with a keen attention to detain. Eager to contribute expertise and drive success in a dynamic IT environment.
Overview
5
5
years of professional experience
Work History
Infrormation Technology Specialist
U.S Army Reserve
Little Falls, MN
01.2019 - Current
- Collaborate with team members to develop and implement cybersecurity measures to protect sensitive information and prevent unauthorized access
- Train and mentor junior IT personnel, ensuring proficiency in technical skills and adherence to Army policies and procedures
- Participate in strategic planning and decisions making processes to align IT capabilities with mission objectives and organizational goals
IT Technical Support Intern
Husky Technologies
St. Cloud, MN
05.2023 - 05.2024
- Assisted in troubleshooting hardware and software issues for students
- Contributed to the implementation of new network security protocols
- Participated in the development and testing of web-based employee portal
- Provided user support and training for various software applications
Education
Bachelor of Science - Information Systems
Saint Cloud State University
Saint Cloud, MN05-2024
Skills
- Windows & Linux Administration
- Microsoft 365 Administration
- Hardware Installation
- Technical Troubleshooting
- Verbal and Written Communication
Certifications
- CompTia Linux+
- TestOut Certified Network Pro
- Cisco Packet Tracer
- AWS Cloud Foundation
Timeline
IT Technical Support Intern
Husky Technologies
05.2023 - 05.2024
Infrormation Technology Specialist
U.S Army Reserve
01.2019 - Current
Bachelor of Science - Information Systems
Saint Cloud State University