Joshua Sykes
Newport News,VA
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
17
17
years of professional experience
Work History
Office Manager
River Place West Management
11.2020 - Current
- Oversee all front office operations, including phones, correspondence, scheduling, and recordkeeping.
- Maintain organized systems for leases, resident files, vendor contracts, and compliance documentation.
- Prepare and process invoices, purchase orders, and expense reports.
- Manage office supply inventory and order materials as needed.
- Support property manager with reporting, budgeting, and data entry tasks.
- Serve as a primary point of contact for residents and prospects, providing excellent customer service.
- Handle resident inquiries, service requests, complaints, and communication in a professional and timely manner.
- Coordinate move-in and move-out processes, ensuring accurate documentation and inspections.
- Assist in planning and hosting resident events and community engagement activities.
- upport communication and scheduling between maintenance, leasing, and management teams.
- Assist in coordinating vendor services, inspections, and property improvements.
- Track and manage work orders and maintenance follow-ups to ensure timely completion.
Ramp Agent
Amazon Air Gateway
01.2020 - 01.2021
- Description for a regular ramp agent at Amazon air; is to make sure that the packages ( freight) transfers from the planes to the delivery centers in more efficient matter. My jobs that’s management in trusted me with consist of Marshaling planes in and out of the ramp , having knowledge on where all freights destinations, operating all high powered equipment such as k-loaders , belt loaders , scissor lifts , cargo carts , pushbacks. After 3 to 4 months of learning and mastering all of the operations of Amazon air I was promoted to learning ambassador where I taught new and other Associates the Proper way to operate on the ramp Efficiency and safely.
Assistant Building Engineer
Marlow Towers Condominium Association
06.2010 - 09.2014
- Maintain the cleanliness of all property common areas, including hallways, lobbies, restrooms, and amenities.
- Keep building grounds and parking areas free of litter and debris.
- Report any maintenance issues or deficiencies daily to the Property Manager and assist in corrective action.
- Maintain and organize custodial closets and cleaning supplies.
- Observe and follow all safety and sanitation procedures.
- Replace light bulbs and maintain lighting in all common areas.
- Provide custodial and light maintenance services as assigned.
- Assist the Building Service Engineer with minor repairs and upkeep as needed.
Building Service Technician
Thompson Markward Hall
05.2009 - 06.2010
- Sweep, mop, scrub, and wax floors.
- Dust and clean offices, windows, walls, trash cans, glass doors, and classroom equipment.
- Frequently perform cleaning tasks from ladders to reach high surfaces.
- Clean and sanitize restrooms; replenish soap, paper products, and other supplies.
- Operate polishing machines and vacuum cleaners.
- Move and rearrange office or residence hall furniture and equipment as needed.
- Clean and maintain laboratories.
- Empty trash receptacles and sweep exterior walkways.
- Report damaged structures, equipment, or maintenance needs.
- Perform related custodial or maintenance duties as assigned.
Education
High School -
Dr. Henry A. Wise Jr. Senior High School
01.2011
Skills
- Office administration
- Organizational skills
- Office management
- Customer service
- Customer relations
- Clear oral/written communication
Timeline
Office Manager
River Place West Management
11.2020 - Current
Ramp Agent
Amazon Air Gateway
01.2020 - 01.2021
Assistant Building Engineer
Marlow Towers Condominium Association
06.2010 - 09.2014
Building Service Technician
Thompson Markward Hall
05.2009 - 06.2010
High School -
Dr. Henry A. Wise Jr. Senior High School