Joshua Tagole
Pittsfield,MA
Summary
Results-oriented with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Doordash
02.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Kiosk Manager
Self Employed
01.2020 - 11.2020
- Optimized staffing schedules to balance customer service needs with labor cost management objectives.
- Resolved customer complaints promptly, maintaining high levels of customer satisfaction and loyalty.
- Managed inventory control for optimal stock levels, reducing waste and maximizing profits.
- Increased customer satisfaction by implementing efficient kiosk operations and streamlining processes.
- Monitored daily sales reports to identify trends and adjust strategies accordingly for maximum revenue generation.
Education
Bachelor of Science - Entrepreneurship
Treston International College
BGC Taguig, Metro Manila PhilippinesHigh School Diploma -
Lenox Memorial High School
Lenox, MA05.2014
Skills
Positive Attitude
Customer Service
Teamwork and Collaboration
Time management skills
Attention to Detail
Customer-focused
Excellent people skills
Product Sales
Sales Strategies
Social media expertise
Timeline
Delivery Driver
Doordash
02.2021 - Current
Kiosk Manager
Self Employed
01.2020 - 11.2020
Bachelor of Science - Entrepreneurship
Treston International College
High School Diploma -
Lenox Memorial High School