Joshua-Tate Jones
Bowling Green
Summary
Hello my name is Joshua jones and I am a motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Best Buy
Bowling Green
01.2024 - Current
- Guided customers in selecting products aligned with their needs and preferences.
- Showcased product features to improve customer understanding and engagement.
- Maintained organized sales floor by restocking merchandise and arranging displays.
- Processed transactions efficiently using point-of-sale systems and cash handling.
- Collaborated with team members to achieve sales goals and improve customer service.
- Responded to incoming calls, delivering information on store offerings, products, and services.
Manager
McDonald's
Central City
02.2018 - 01.2024
- Supervised daily operations to ensure efficient service and product quality.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Developed schedules to optimize workforce efficiency during peak hours.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science - Computer And Information Systems
South Central KY Commuinty And Techical College
Bowling Green, KY12-2026
Skills
- Technical support
- Customer service
- Problem solving
- Team collaboration
- Equipment maintenance
- Network troubleshooting
- Technical documentation
- Backup management
- Microsoft Excel
- Inventory management
- Desktop and laptop installations
- Problem replication
- Mobile device support
- HelpDesk support
- Security best practices
- Computer troubleshooting
- Attention to detail
- Advanced troubleshooting
- Network security measures
- Virus removal
Certification
- Computer Technician
- A+ Prep
- Computer Tech Basic
- Security + Prep
Timeline
Sales Associate
Best Buy
01.2024 - Current
Manager
McDonald's
02.2018 - 01.2024
Associate of Science - Computer And Information Systems
South Central KY Commuinty And Techical College