Joshua Taylor
San Diego,CA
Summary
Creative and forward-thinking account manager, adept at strategic planning and cost-reduction, with a track record of enhancing operational efficiency. Skilled in budget administration and fostering team growth, exceling in high-stakes environments and ensuring safety and compliance while driving significant improvements in service delivery and financial performance.
Overview
24
24
years of professional experience
Work History
Account Manager
Laz Parking
05.2012 - Current
- Managed accounts across 3 different silos, including hospitality, healthcare and government
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities
- Provided mentorship and guidance to staff, fostering a positive work environment that promoted professional growth
- Conducted regular inspections of facility grounds, systems and equipment
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs
Firefighter EMT
Las Vegas Motor Speedway
02.2008 - 06.2009
- Responded to emergency calls to perform lifesaving procedures and other emergency medical services
- Operated fire hoses, hydrants and extinguishers to eliminate fire hazards as well as utilized vehicle extrication equipment
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises
Wildland Firefighter & Helicopter Crew Member
Bureau Of Land Management
02.2002 - 08.2005
- Enhanced wildfire containment by coordinating and executing strategic fire line construction
- Hazard assessment and risk management
- Collaborated with interagency partners to share resources, knowledge and strategies for effective wildfire response
Sales and Operations Coordinator
Taylor Made Group Entertainment
01.2000 - 04.2002
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Data entry, report generation and produced tracking documents
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed
Education
EMT - Paramedic
National Center For Technical Instruction
01.2011
Bachelor of Arts - Marine Science - Earth Systems
University of San Diego
12.2007
Bachelor of Science - Cell And Molecular Biology
University of Nevada Las Vegas
12.2003
Skills
- Project Management
- Staff Management
- Performance Evaluations
- Strategic Planning
- Operational Oversight
- Cost-Reduction Methods
- Client Relations
- Budgeting and Financial Management
Timeline
Account Manager
Laz Parking
05.2012 - Current
Firefighter EMT
Las Vegas Motor Speedway
02.2008 - 06.2009
Wildland Firefighter & Helicopter Crew Member
Bureau Of Land Management
02.2002 - 08.2005
Sales and Operations Coordinator
Taylor Made Group Entertainment
01.2000 - 04.2002
EMT - Paramedic
National Center For Technical Instruction
Bachelor of Arts - Marine Science - Earth Systems
University of San Diego
Bachelor of Science - Cell And Molecular Biology
University of Nevada Las Vegas