Summary
Overview
Work History
Education
Skills
Timeline
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Joshua T Morales

New Milford,New Jersey

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Meter Technician

Wellington Energy
Morristown, NJ
07.2023 - 01.2025
  • Maintained accurate records of all inspections, tests and repairs conducted on each meter installation site.
  • Updated customer records with information related to meter installation and repair work performed.
  • Identified potential hazards when working on high voltage lines or near energized circuit breakers.
  • Performed visual inspection, testing and calibration of meters to ensure accuracy.
  • Tested new meter installations for proper operation prior to putting them into service.
  • Checked meters for issues and reported findings to customers and supervisors daily.
  • Used equipment, techniques and tools for task completion.
  • Reported hazardous or unreadable meters to supervisor to resolve issues.

Assistant Manager

Humdingersrestaurant
Paramus, NJ
04.2022 - 04.2023
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Established processes for monitoring customer satisfaction levels.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.

Courier

BCCLS
Fair Lawn, NJ
05.2019 - 04.2022
  • Assisted warehouse personnel in packing orders when necessary.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Checked tires for proper inflation before leaving on each route.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Courier

FedEx
Mahwah, NJ
06.2017 - 05.2019
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
  • Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Drove an assigned truck between designated points according to established schedules for delivery purposes.
  • Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.
  • Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.

Sales Associate

Adidas Store
Wayne, NJ
03.2014 - 05.2017
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

Sears
Wayne, NJ
04.2010 - 02.2013
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Passaic County Technical Institute
Wayne, NJ
06-2012

Skills

  • Meter calibration
  • Electrical troubleshooting
  • Safety compliance
  • Data entry
  • Equipment maintenance
  • Customer service
  • Vehicle inspection
  • Route optimization
  • Record keeping
  • Hazard identification
  • Time management
  • Team collaboration
  • Communication skills
  • Problem solving
  • Task prioritization
  • Adaptability
  • Driving and transportation
  • GPS and route planning
  • Load monitoring
  • Traffic law observation

Timeline

Meter Technician

Wellington Energy
07.2023 - 01.2025

Assistant Manager

Humdingersrestaurant
04.2022 - 04.2023

Courier

BCCLS
05.2019 - 04.2022

Courier

FedEx
06.2017 - 05.2019

Sales Associate

Adidas Store
03.2014 - 05.2017

Sales Associate

Sears
04.2010 - 02.2013

High School Diploma -

Passaic County Technical Institute