Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Vang

St. Francis

Summary

Familiar with diverse banking, including deposit accounts. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Operator

NACS, Inc
07.2022 - Current
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Performing Line clearance
  • Inspecting with microscope
  • Sealing and packaging devices

Teller Supervisor

Sunrise Banks
01.2021 - 04.2021
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Counted cash drawers and made bank deposits.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Coordinated daily cash reconciliation in high-volume location.
  • Explained services and products to customers in friendly and engaging way.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
  • Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
  • Resolved escalated concerns using professionalism and understanding of all facets of issue.

Float Teller Level 4

Sunrise Banks
09.2013 - 01.2019

Education

Diploma -

Highland Park High School
Saint Paul, MN
06.2010

Skills

  • Cash Handling
  • Equipment operation
  • Efficient multitasking
  • Effective communication
  • Production work
  • Production procedures
  • Equipment maintenance
  • Data entry
  • Detail oriented

Timeline

Operator

NACS, Inc
07.2022 - Current

Teller Supervisor

Sunrise Banks
01.2021 - 04.2021

Float Teller Level 4

Sunrise Banks
09.2013 - 01.2019

Diploma -

Highland Park High School
Joshua Vang