Familiar with diverse banking, including deposit accounts. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Operator
NACS, Inc
07.2022 - Current
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Increased overall product quality through meticulous attention to detail during operation processes.
Performing Line clearance
Inspecting with microscope
Sealing and packaging devices
Teller Supervisor
Sunrise Banks
01.2021 - 04.2021
Promoted products or services to each customer to consistently achieve sales targets.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Counted cash drawers and made bank deposits.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Identified sales opportunities and referred customers to branch partners in financial services.
Coordinated daily cash reconciliation in high-volume location.
Explained services and products to customers in friendly and engaging way.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
Resolved escalated concerns using professionalism and understanding of all facets of issue.