Joshua Vickers
Denver,CO
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying business needs to develop and deliver creative solutions.
Excited individual who is looking to resume a career in the medical field specializing in medical imagery with goals to one day become a Radiologist.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead
Caterpillar
Lakewood, IL
09.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Identified opportunities for process improvements, implementing changes when required.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Fostered positive employee relationships through communication, training and development coaching.
Materials Specialist 3
Caterpillar
East Peoria, IL
02.2022 - 08.2023
- Operate heavy machinery safely and effectively.
- Maintained assembly floor and removed finished product as completed.
- Loading material onto flatbed/stepdeck trucks for shipment as needed.
- Completed SAP computer forms for each shipment sent out to remove from facility stock.
- Operate sit down forktruck for other projects as needed
- Perform audits of materials as requested by supervisor
- Maintain Yard area during downtime.
Lift Team/Transport Specialist
OSF
Peoria, IL
11.2016 - 10.2017
- Committed hospital layout to memory
- Used phone system to pick up/ approve transfer requests and to communicate with staff members
- Take patients to and from scans, admissions/ discharges, tests, etc
- Other miscellaneous tasks as assigned by supervisor.
- Ensured compliance with safety regulations and company policies for transport operations.
- Provided comfort and assurance to patients to foster positive relationships
AUTHORIZED DIRECT SERVICE PROFESSIONAL
AC LIFEPOINTS
05.2018 - 07.2020
- Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities
- Supervised individuals with their Activities of Daily Life including administering daily medications
- Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards
- Documented progress notes, medication, and incident reports into the computer system.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of resi promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Store Service associate
xfinity
01.2020 - Current
- Create a welcoming environment for customers while gathering information about the reason for their visit to the store
- Provide strong understanding and enthusiasm about technology offered by Xfinity
- Troubleshoot any device issue a customer may come in with
- Assist with receiving and shipping of inventory
- Managing the set-up of new marketing materials in several store locations
- Assisting customers with technical problems relating to mobile, home security, and internet services.
Apprentice
Accurate heating and cooling
10.2020 - 12.2020
- Assisted HVAC technicians in a range of technical tasks including the installation of HVAC units in residential and commercial settings
- Pick up/ deliver equipment from the warehouse
- Various other tasks as assigned by technicians.
Receptionist
Waggin’ Tails
07.2020 - 10.2020
- Answer phones and manage customer requests
- Run payments through online system
- Schedule customers for daycare, overnight visits, and various grooming services
- Work directly with customers to manage complaints, answer questions, and provide reassurance to families that their pets would be well cared for.
Education
HVAC/MAR -
Midwest Technical Institute
04.2021
Skills
- Team Building & Leadership
- Experience Encouraging Others
- Team Leadership & Development
- Proactive Approach To Problem Solving
- Motivational Leadership Style
- Equipment Inspections
- Positive Attitude
- Customer Service
- Dependable and Responsible
- Interpersonal Communication
Affiliations
- Reading
- Playing with my dogs
- Travel
- Music
- Martial Arts
Certification
- Completed HVAC/MAR course for full certification
- ADSP Certification
- Completion of CPR courses
References
References available upon request.
Timeline
Team Lead
Caterpillar
09.2023 - Current
Materials Specialist 3
Caterpillar
02.2022 - 08.2023
Apprentice
Accurate heating and cooling
10.2020 - 12.2020
Receptionist
Waggin’ Tails
07.2020 - 10.2020
Store Service associate
xfinity
01.2020 - Current
AUTHORIZED DIRECT SERVICE PROFESSIONAL
AC LIFEPOINTS
05.2018 - 07.2020
Lift Team/Transport Specialist
OSF
11.2016 - 10.2017
HVAC/MAR -
Midwest Technical Institute