Seasoned property manager with 10+ years of experience working in commercial and multifamily management. Proven track record of overseeing property operations, tenant relations, staff relations, and maintenance. Skilled in contract negotiation, team leadership, and achieving occupancy goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Manager
AIY Properties Inc.
Cleveland, Ohio
05.2022 - Current
Coordinated cross-functional projects and events, ensuring seamless execution
Served as the primary liaison between staff members and the Managing Director
Spearheaded operational improvements, streamlining processes and enhancing efficiency
Oversaw strategic planning initiatives and facilitated communication across departments
Managed high-level administrative tasks, including budgeting and resource allocation.
Analyzed regional financial data to identify areas of growth opportunities.
Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
Provided mentorship and coaching to staff members throughout the region as needed.
Property Manager
AIY Properties
Akron, Ohio
01.2018 - 05.2022
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Processed evictions when necessary in accordance with state laws and procedures.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Advised owners on potential improvements or investments that could increase the value of their properties.
Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Maintenance Manager
AIY Properties Inc.
Warrensville Heights, Ohio
01.2014 - 01.2018
Effectively oversaw maintenance operations across a 941-unit apartment complex encompassing plumbing, HVAC, painting, and carpentry assignments.
Ensured compliance with safety codes for facilities and grounds
Maintained inventory of parts and materials
Supervised a team of 25 full-time employees, providing mentorship and feedback.
Monitored the performance of all equipment to ensure proper functioning.
Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
Maintenance Technician
AIY Properties Inc.
Lakewood, Ohio
01.2013 - 01.2014
Managed all maintenance aspects of residential property management
Led team in executing vacant dwelling rehabilitation and occupied maintenance
Handled plumbing, electrical, HVAC, roofing, landscaping, and pool maintenance.
Inspected apartments for safety hazards and took corrective action when needed.
Maintenance Technician
ID Images
Brunswick, Ohio
01.2010 - 01.2013
Flexographic Press Operator
Scratch Off Systems
Valley View, Ohio
01.2007 - 01.2010
Manager
San Francisco Oven
Hudson, Ohio
01.2004 - 01.2007
Assistant General Manager
Zeppe’s Pizzeria
Brecksville, Ohio
01.2002 - 01.2004
Education
Some College (No Degree) - Recordings Arts And Technology
Cuyahoga Community College
Cleveland, OH
Skills
Performance Management
Project Management
Staff Management
Staff Training and Development
Operational management
Order Management
Customer and vendor relations
Operations Management
Certification
EPA 608 Certified
References
References available upon request.
Timeline
Regional Manager
AIY Properties Inc.
05.2022 - Current
Property Manager
AIY Properties
01.2018 - 05.2022
Maintenance Manager
AIY Properties Inc.
01.2014 - 01.2018
Maintenance Technician
AIY Properties Inc.
01.2013 - 01.2014
Maintenance Technician
ID Images
01.2010 - 01.2013
Flexographic Press Operator
Scratch Off Systems
01.2007 - 01.2010
Manager
San Francisco Oven
01.2004 - 01.2007
Assistant General Manager
Zeppe’s Pizzeria
01.2002 - 01.2004
Some College (No Degree) - Recordings Arts And Technology