Joshua Webster-Rogers
Atlanta
Summary
Proven Warehouse Sales Associate with a track record of enhancing customer satisfaction and boosting sales revenue at Leica Geosystems. Demonstrates exceptional teamwork, collaboration, and customer service skills. Achieved significant sales growth by building strong customer relationships and efficiently managing high-stress situations. Skilled in problem-solving and multi-tasking, committed to improving store performance and team success.
Overview
5
5
years of professional experience
Work History
Warehouse Sales Associate
Leica Geosystems
08.2023 - 12.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Warehouse Associate
ACT
06.2022 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Sales Associate
Dollar General Warehouse
02.2020 - 06.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Spanaway Lake High School
Spanaway, WA06.2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Goal oriented
Timeline
Warehouse Sales Associate
Leica Geosystems
08.2023 - 12.2024
Warehouse Associate
ACT
06.2022 - 08.2023
Sales Associate
Dollar General Warehouse
02.2020 - 06.2022
Spanaway Lake High School
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