Joshua White
Henrico,VA
Summary
Results-driven operations professional with experience leading teams, optimizing processes, and developing systems that improve organizational effectiveness. As a Director of Operations, I oversee strategic initiatives, operational workflows, team alignment, and execution while partnering with leadership to achieve organizational goals. With a background spanning operations, workforce development, higher education, and admissions, I bring a unique ability to lead people, improve processes, and create impactful experiences for diverse stakeholders. Known for strong communication, problem-solving, adaptability, and the ability to transform ideas into actionable strategies.
Overview
13
13
years of professional experience
Work History
Director of Operations
Reach City Church
2025.04 - Current
- Oversee day-to-day church operations to ensure organizational excellence, efficiency, and alignment with ministry vision.
- Streamlined hiring processes, reducing time-to-fill by enhancing candidate screening methods.
- Collaborated with department heads to identify staffing needs and create position specifications.
- Develop and manage operational systems, workflows, and administrative processes that support church growth and ministry effectiveness.
- Lead and coordinate volunteer teams across multiple departments including onboarding, scheduling, communication, and leadership development.
- Manage logistics and execution for weekly services, conferences, outreach initiatives, and special events.
- Collaborate closely with senior leadership to implement strategic initiatives and organizational goals.
- Improve guest experience systems through strong communication, hospitality, and follow-up processes.
- Oversee scheduling, vendor coordination, facility preparation, and event management.
- Led strategic planning initiatives to align church objectives with community needs and resources.
Future Center Navigator
Armstrong High School
2020.09 - 2025.04
- Developed tailored career pathways for individuals based on interests and market demand.
- Facilitated workshops on resume writing, interview skills, and job search strategies.
- Conducted one-on-one counseling sessions to assess career goals and obstacles.
- Collaborated with local businesses to identify workforce needs and create internship opportunities.
- Developed personalized college readiness plans for students, fostering academic and personal growth.
- Conducted workshops on college applications, financial aid, and scholarship opportunities to enhance student knowledge.
- Led outreach programs to increase awareness of college resources among underrepresented populations in the community.
- Enhanced college application success rates by providing comprehensive guidance on admissions processes and requirements.
Senior Admissions Counselor
Shenandoah University
2018.08 - 2020.09
- Developed and implemented recruitment strategies to increase enrollment.
- Built strong relationships with prospective students, families, and school partners.
- Conducted presentations and workshops to educate students about university offerings.
- Reviewed admissions applications and evaluated student qualifications.
- Collaborated with departments to support student success and retention.
- Created reports and tracked recruitment data and outcomes.
- Guided prospective students through admissions process, providing tailored information and support.
- Developed and implemented recruitment strategies to increase student engagement and enrollment.
Camp Counselor
Henrico Police Athletic League
2013.06 - 2018.05
- Mentored and supervised youth ages 8–12 in a safe, encouraging environment.
- Led activities that promoted teamwork, discipline, and personal growth.
- Partnered with local law enforcement to build community and trust.
Education
Bachelor of Arts - Sports Management
Shenandoah University
Winchester, VA2018-05
Skills
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Leadership training
- Performance analysis
- Decision-making
- Staff management
- Applicant tracking systems
- Onboarding processes
Accomplishments
- Consistently ranked as the top-performing Senior Admissions Counselor for three years, contributing to record student enrollment through strategic recruitment initiatives, relationship management, and data-driven outreach strategies.
- Led college and career readiness initiatives at Armstrong High School, achieving the highest number of students pursuing postsecondary education under my leadership through strategic advising, student engagement, and partnership development.
- Led operational strategies, team alignment, and organizational systems that contributed to the highest average attendance growth in the organization’s history during my tenure as Director of Operations.
Interests
Reading, Fitness, Traveling, Public Speaking
Timeline
Director of Operations
Reach City Church
2025.04 - Current
Future Center Navigator
Armstrong High School
2020.09 - 2025.04
Senior Admissions Counselor
Shenandoah University
2018.08 - 2020.09
Camp Counselor
Henrico Police Athletic League
2013.06 - 2018.05
Bachelor of Arts - Sports Management
Shenandoah University