Joshua Williams
Downey,CA
Summary
With 15+ years of sales and account management experience, Looking to join a results-driven and rewarding company that offers a stable work environment and growth prospects. Having a relentless drive to learn and succeed fuels the inner commitment to achieving company and departmental goals. As a detail-oriented team player with excellent organizational skills, this allows to excel at managing multiple projects simultaneously with precision and ease..
Overview
15
15
years of professional experience
Work History
Account Management-Business Development
Caliber Aerospace
Santa Fe Springs, CA
06.2021 - Current
- Highly focused on strong work ethic, analytical skills, negotiating tactics, responsiveness, and customer satisfaction, while keeping a low-maintenance demeanor with management
- Strong attention to detail when generating customer quotes, negotiating on pricing for bids, and ensuring company profit margin parameter is met
- Maintain top-tier rapport with customer management teams and associates
- Engage in daily stand-in meetings with engineering, program & dept managers to track delivery
- Liaise with production, engineering, and customer support teams to ensure rapid response time and a high level of customer satisfaction
- Facilitate resolutions for customer-related inquiries
- Negotiating target pricing for quotes and LTA bids
- Quality support and technical clarification, early delivery & on-time performance
- With minimal supervision have displayed the ability to multitask and execute on numerous requests from customers and managers within the organization
- Time management and efficiency are frequently weighed as multiple tasks and projects are assigned.
- Typical day handle 15-20 incoming calls & 40-60 Quote Proposals
Sales Representative
Academy Design Co.
Montebello, CA
11.2021 - 05.2022
- Qualified inbound sales leads
- Collaborated with the design team to generate client estimates
- Traveled 25% of the time for on-site consultations
- Reviewed architectural plans for design team estimates
- Maintain & service existing accounts and develop new business Outbound sales communication via cold calls, email, marketing campaigns.
Pricing Estimator-Sales
Fred R. Rippy, Inc.
Whittier, CA
03.2017 - 07.2021
- Pursued warm leads and generated new business with new customers & existing customer retention
- Networked within industry and contacts to help locate prospective clients
- Collaborated cross-departmentally to pursue KPI of $15,000/day
- Managed sales forecasting and marketing
- Managed a portfolio of 15-20 clients per day, ensuring customer satisfaction and timely communication
- Reviewed customer’s blueprints and drawings to implement existing tooling
- Worked closely with internal departments as a liaison between supplier and customer
- Regularly updated customer portals and had some experience managing order entries
- Developed industry-specific knowledge of electromagnetic steel across various metals
- Traveled to Airshows to market the company and drive new business leads
- Through integrity and initiative, was responsible for closing a deal with one of the largest aerospace companies, amounting to a $250,000+ contract.
Office Manager
Global Innovation Management
Marina Del Rey, CA
02.2011 - 09.2016
- Structured company policies and protocols for 30 staff members and 5 managers
- Acted as a lead on hiring staff members to augment rapid expansion
- Correlated and strategized with management for quarterly goals
- Controlled KPI metrics with bonuses at monthly update meetings
- Handled employee raises, promotions and staff department transitions.
Account Manager
Law Office of Williams & Williams
Los Angeles, CA
10.2009 - 11.2010
- Engaged in person with 20-25 sales and insurance agents daily
- Singing up prospective clients on retainer
- Coordinated with medical facilities for injured clientele
- Maintained weekly retainer onboarding quote of 10+
- Negotiated settlement amounts with insurance claims adjusters
- Followed up with existing accounts and agents while cold calling for new leads and network 50+ per day
Education
Bachelor of Science, Business Administration (Emphasis: Management) - Management
Bemidji State University
Bemidji, MN05.2009
GED -
Warren High School
Downey, CA06.2004
Skills
- Performance Tracking
- CRM proficiency
- Salesforce CRM Software
- Training and Onboarding
- Contract Negotiation
- Team Recruiting and Hiring
- Relationship Building
- Vendor Relations
- Budgeting and Allocation
- Performance Evaluations
- Proposal Development
- Staff Management
- Database Management
- Contract Management
- Problem-solving aptitude
- Data Analysis
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Academy Design Co.
11.2021 - 05.2022
Account Management-Business Development
Caliber Aerospace
06.2021 - Current
Pricing Estimator-Sales
Fred R. Rippy, Inc.
03.2017 - 07.2021
Office Manager
Global Innovation Management
02.2011 - 09.2016
Account Manager
Law Office of Williams & Williams
10.2009 - 11.2010
Bachelor of Science, Business Administration (Emphasis: Management) - Management
Bemidji State University
GED -
Warren High School