Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JOSHUA WILLIAMS

Bernalillo

Summary

Massage Therapist with 2 years of experience providing therapeutic services that improve client wellness. Proven ability to foster collaboration through strong interpersonal communication and emotional intelligence. Achieved high client retention rates and impressive membership enrollment, consistently generating positive promotional reviews.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Massage Therapist

Massage Envy
05.2022 - Current
  • Provide therapeutic massages, enhancing client wellness, and guest satisfaction.
  • Maintain detailed client records, ensuring personalized care, and progress tracking.
  • Collaborate with the team to optimize service offerings to supplement client satisfaction.
  • Achieved high recurring service ratios, membership enrollments, and promotional reviews.

Bartender

The Range Cafe
Bernalillo
07.2022 - 03.2025
  • Designed craft cocktails to enhance overall customer satisfaction.
  • Promoted team cohesion by boosting morale and encouraging collaboration.
  • Addressed conflicts swiftly to maintain operational efficiency.
  • Utilize adaptive communication style to develop rapport with guests and promote customer retention.

Weddings and Events Manager

Trademark Venues
San Diego
09.2018 - 03.2022
  • Managed 100+ weddings annually, ensuring seamless execution and client satisfaction.
  • Led team coordination, enhancing event quality and efficiency through effective communication.
  • Resolved logistical challenges, optimizing resource allocation and reduced operation costs.
  • Provided service in a variety of rolls as needed; including bartending, security, valet, and banquet service.

Scout Sniper Team Leader

U.S. Marine Corps
Camp Pendleton
06.2013 - 06.2017
  • Led team operations, ensuring mission success, asset accountability, and safety.
  • Acquired soft skills and leadership qualities that promote team ergonomics.

Education

Massage Therapy

Carrington College
05-2023

AA - Entrepreneurship

MiraCosta College
Oceanside, CA
06.2019

Skills

  • Time management
  • Interpersonal communication
  • Emotional intelligence
  • Deep tissue massage and trigger point therapy
  • Meeting and exceeding expectations
  • Dependable

Certification

MT-2023-0191

Timeline

Bartender

The Range Cafe
07.2022 - 03.2025

Massage Therapist

Massage Envy
05.2022 - Current

Weddings and Events Manager

Trademark Venues
09.2018 - 03.2022

Scout Sniper Team Leader

U.S. Marine Corps
06.2013 - 06.2017

Massage Therapy

Carrington College

AA - Entrepreneurship

MiraCosta College

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