Joshua Willingham
Las Vegas,NV
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
3
3
years of professional experience
Work History
Cashier
In N Out Air
Las Vegas, NV
11.2023 - Current
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Carried trays of food from kitchen to tables in a timely manner.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
- Explained daily specials to customers.
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Checked quality of food before serving it to customers.
Constuction
pinnacle restoration
Las Vegas, NV
07.2021 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
Car Hopper
Sonic
Las Vegas, NV
07.2022 - 01.2023
- Assisted in training new hires on proper car hopper procedures.
- Responded promptly to customer inquiries or complaints about services rendered.
- Adhered to company policies regarding customer service standards.
Education
Sports Medicine
Slam Nv
Las VegasSkills
- Cash Register Operation
- Payment Collection
- Product Recommendations
- Payment Processing
- Customer Service
- Customer Assistance
- Cash Handling
- Customer service excellence
- Credit and cash transactions
- Order Taking
- Guest inquiries
- Written and verbal communication
- Time management skills
- Money Handling
- Cash Drawer Balancing
Affiliations
- Im a varsity baseball player for 3 years so my team work is outstanding.
Timeline
Cashier
In N Out Air
11.2023 - Current
Car Hopper
Sonic
07.2022 - 01.2023
Constuction
pinnacle restoration
07.2021 - 08.2023
Sports Medicine
Slam Nv
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