Joshua Willis

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
• Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.

Managed overnight merchandising operations successfully.

Managed product displays and inventory levels.

Operated commercial vehicles for timely deliveries.

Performed duties of AOM and Sales Representative since 2017 including but not limited to:

-Servicing and maintaining accounts

-Selling in product

-Growing accounts and hitting plan growth

-Building and maintaining customer relationships