Joshua Woodie
AUBURN,WA
Summary
Efficient and able electronics professional with 23+ years in maintenance field, both electronics technician and management roles. Strong organizational and time management skills.
Overview
24
24
years of professional experience
Work History
Assistant Technical Support Mgr
Firstech LLC
Kent, WA
06.2009 - Current
- Investigate system issues and implemented resolutions to reduce downtime.
- Maintain authoritative knowledge through continued education and ongoing training.
- Recommended technology upgrades to improve client security.
- Research and adopt new technologies to add value to existing offerings.
- Developed diagrams to describe and lay out logical operational steps.
- Troubleshoot systems comprised of security alarms and vehicle connectivity.
- Provide ongoing training and development.
- Oversee testing of equipment and components to check for defects.
- Assist customers in identifying issues and explained solutions to restore service and functionality.
- Answered constant flow of customer calls with minimal wait times.
Installation Manager
The Stereo Store
Eugene, OR
12.2005 - 05.2009
- Supervised and managed shop operations and tasks.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Developed estimates by costing parts, supplies and labor
- Developed strong relations and partnerships with 12 volt vendors to facilitate productive business dealings.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of garage.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Wrote work orders and updated accounts in workshop computer.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Installation Manager
Soundsational Car Audio
Eugene, OR
03.2002 - 12.2005
- Supervised and managed shop operations and tasks.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Developed estimates by costing parts, supplies and labor
- Developed strong relations and partnerships with 12 volt vendors to facilitate productive business dealings.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of garage.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Wrote work orders and updated accounts in workshop computer.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Installation Manager
Alta-mere Window Tinting
Las Vegas, NV
08.2000 - 02.2002
- Supervised and managed shop operations and tasks.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Developed estimates by costing parts, supplies and labor
- Developed strong relations and partnerships with 12 volt vendors to facilitate productive business dealings.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of garage.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Wrote work orders and updated accounts in workshop computer.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Electrician's Apprentice
Blackjack Electric
Las Vegas, NV
06.1999 - 06.2000
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Pulled wire through conduits and through holes in walls and floors.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
- Read and interpreted drawings to provide wiring layouts for new installations
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Identified and studied electrical problems to determine correct solutions.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Connected wires to circuit breakers, or other components.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Troubleshot and repaired malfunctioning systems and components.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Education
GED -
State Board For Community & Technical Colleges
Washington08.2022
Skills
- Technical Support
- Leadership and Coaching
- Product Development
- Training Materials and Documentation
- Schedule Coordination
- Microsoft Office 365
- Installation and Repair
- Schematic Interpretation
- Diagnosis and Troubleshooting
- Electrical Installations
- Operate Machinery
- Staff Management
- Hand and Power Tools
Timeline
Assistant Technical Support Mgr
Firstech LLC
06.2009 - Current
Installation Manager
The Stereo Store
12.2005 - 05.2009
Installation Manager
Soundsational Car Audio
03.2002 - 12.2005
Installation Manager
Alta-mere Window Tinting
08.2000 - 02.2002
Electrician's Apprentice
Blackjack Electric
06.1999 - 06.2000
GED -
State Board For Community & Technical Colleges