Joshua Young
West Islip,New York
Summary
Results-driven Audio Visual Project Manager, Technician, and Sales Representative with 3+ years of low-voltage and commercial AV integration experience. Certified in QSC Level 1, Commercial Crestron, and MXNet systems. Proven ability to manage multi-state projects, lead job-site teams, coordinate with general contractors, and execute high-end AV installations including LED walls, distributed audio systems, rack builds, and commercial display networks. Strong troubleshooting expertise across IP, RF, and component-based systems. Recognized for organization, leadership, and delivering projects on schedule nationwide.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Low Voltage Technician
Audio Video Integration
Street, MD
11.2022 - Current
- Installed and serviced commercial TV systems, speaker systems, LED walls, and structured cabling
- Built and dressed equipment racks with proper cable management and labeling
- Performed system diagnostics and hardware replacements
- Utilized professional-grade tools including laser levels, digital levels, cable testers, toners, label makers, ratchets, drills, impacts, sawzall, rotozip and wire strippers
- Installed and maintained low voltage communication systems, ensuring optimal performance and reliability.
- Assisted in troubleshooting issues with security systems, enhancing overall system functionality.
- Worked independently and as part of integration teams
- (Previous Role – 3 Years Experience)
Audio Visual Sales Representative & Lead Technician
Audio Video Integration (AVI)
11.2022 - Current
- Travel nationwide (Mon–Fri) executing commercial AV installations, service calls, remodels, and system upgrades
- Lead and coordinate on-site technicians to ensure timely and accurate project completion
- Manage communication between clients, General Contractors, and multiple trades on active job sites
- Perform full rack builds including amplifiers, network switches, DirecTV systems, and structured cabling
- Install and service TVs, distributed speaker systems, LED walls, and audio processing equipment
- Troubleshoot complex AV systems across IP, RF, and component infrastructures
- Conduct complete AV refreshes and upgrades for national commercial brands
- Maintain organized digital documentation using Google Sheets, Drive, and Docs to track project progress
- Utilize Crestron, QSC, MXNet, and remote tools such as TeamViewer for configuration and diagnostics
- Support AV sales process by assessing site needs, recommending system solutions, and ensuring proper execution
- Notable Commercial Clients:
- Dave & Buster's
- Primanti Bros.
- Texas Roadhouse
- Crush Yard
- RollHouse Entertainment
- Projects ranged from jukebox installations and TV swaps to full-scale remodels, new store AV deployments, and system-wide upgrades.
Education
Associates in Liberal Arts - Liberal Arts
Suffolk University
Suffolk County, NY05-2022
Skills
- AV Project Management
- Commercial AV Installation
- Rack Fabrication & Wiring
- LED Wall Installation
- Distributed Audio Systems
- IP / RF / Component Systems
- AV Troubleshooting & Diagnostics
- Technical Sales & Client Relations
- Job Site Leadership
- GC & Trade Coordination
- Documentation & Reporting
- Nationwide Field Service
- Hardware & Systems: TVs, LED Walls, Amplifiers, Switches, DirecTV Systems, Audio Processors
- Software & Platforms: Crestron QSC MXNet TeamViewer
- Google Sheets Google Docs Google Drive
- Google Meet Zoom Google Chat D-Tools
- Tools: Cable Testers Toners Laser Levels Digital Levels Label Makers Hand & Power Tools
- Fire and security alarm installations
- Low-voltage wiring
Certification
- QSC Level 1 Certified
- Commercial Crestron Training Certified
- MXNet Certified
Timeline
Low Voltage Technician
Audio Video Integration
11.2022 - Current
Audio Visual Sales Representative & Lead Technician
Audio Video Integration (AVI)
11.2022 - Current
Associates in Liberal Arts - Liberal Arts
Suffolk University