Joshua Zebley
Henrico,Virginia
Summary
Hardworking college student with strong customer service skills and experience in fast paced environments. Communicates clearly, solves problems efficiently, and creates positive experiences for customers. Dependable and motivated to support New Balance’s customer service goals and maintain a welcoming, well organized store environment.
Overview
4
4
years of professional experience
Work History
Food Server
St. Mary's Woods Retirement Community
09.2021 - Current
- Greet residents, take meal orders, and deliver food with attention to dietary needs and personal preferences.
- Build positive relationships with residents, providing friendly, attentive customer service.
- Assist with meal preparation, plating, and beverage service behind the dining line.
- Balance multiple tasks efficiently, prioritizing responsibilities for optimal performance during busy shifts.
- Maintain a clean and welcoming dining area by resetting tables and handling daily cleaning tasks.
- Train and support new team members on service procedures and safety standards.
Education
Bachelor of Arts - Film And Video Production
Virginia Commonwealth University
Richmond, VA05-2028
High School Diploma -
Mills E. Godwin
Richmond05-2024
Skills
- Customer Service and Communication
- Team Leadership and Collaboration
- Training and Mentoring New Employees
- Time Management and Multitasking
- Physical Stamina and Reliability (standing/moving for long shifts)
- Professional attitude
Accomplishments
- CPR Certified
- National Art Honor Society Graduate — Mills E. Godwin High School
- Teachers for Tomorrow Program Graduate — Mills E. Godwin High School
Timeline
Food Server
St. Mary's Woods Retirement Community
09.2021 - Current
Bachelor of Arts - Film And Video Production
Virginia Commonwealth University
High School Diploma -
Mills E. Godwin
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