Joshua Zerby
Peru,Indiana
Summary
Im a fast learner, and always dedicated to the job and business 100%. Motivated employee learns quickly in fast-paced, high-volume environments. Maintains open availability and flexibility to work various shifts.
Overview
12
12
years of professional experience
Work History
Member Service Representative
Foundever Inc.
11.2023 - Current
N/A
01.2012 - Current
- Sidework such as Painting, mowing, repairs, gardening, landscape, animal caretaking, etc.
Customer Service
McDonald's
01.2023 - 06.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Machine Operator
Owens Corning Thermafiber, Miscellaneous
05.2022 - 11.2022
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Kept detailed production records and identified hold-ups.
CNC Machine Operator
Snavely Machine
06.2019 - 08.2020
- Operated multiple lathes and robotic arms, maintained my machines and programmed them.
- Trained as a workplace tech.
- Maintained tight tolerances with design specifications.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Trained and coached new team members on proper machine set-up procedures.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Manually set up machinery, lathes, and grinders.
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Supported quality control and inspection processes to promote production of quality products.
- Inspected finished parts by checking for defects to meet quality standards.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Performed accurate lathe tool changes and offsets.
- Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
Production Worker
Tyson Foods Incorporated
11.2017 - 09.2018
Production Worker
Smithfield Foods
03.2017 - 10.2017
Worker
MENNEL MILLING COMPANY
09.2016 - 01.2017
Customer Service
McClure's Orchard/Winery
07.2015 - 08.2016
- Developed working relationships with internal and external customers while assisting with account management duties.
- Described product and service details to customers to provide information on benefits and advantages.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Education
North Miami Senior High School
Computer and Electrical
Heartland Career Center
08.2015 - 05.2016
No Degree - Computer Science And Programming
Ivy Tech Community College of Indiana
Indianapolis, IN 05.2001 -
Skills
Certified CPR AED first aid
Operations support
Equipment monitoring
Logistics
Supply chain distribution
Manufacturing
Equipment operation
Project Management
Assembly and production
Critical Thinking
Data Entry
Excellent Communication
Planning and Coordination
Windows Software Proficiency
Maintenance and Repair
Clerical Support
Timeline
Member Service Representative
Foundever Inc.
11.2023 - Current
Customer Service
McDonald's
01.2023 - 06.2023
Machine Operator
Owens Corning Thermafiber, Miscellaneous
05.2022 - 11.2022
CNC Machine Operator
Snavely Machine
06.2019 - 08.2020
Production Worker
Tyson Foods Incorporated
11.2017 - 09.2018
Production Worker
Smithfield Foods
03.2017 - 10.2017
Worker
MENNEL MILLING COMPANY
09.2016 - 01.2017
Computer and Electrical
Heartland Career Center
08.2015 - 05.2016
Customer Service
McClure's Orchard/Winery
07.2015 - 08.2016
N/A
01.2012 - Current
No Degree - Computer Science And Programming
Ivy Tech Community College of Indiana
05.2001 -
North Miami Senior High School