Joshua McDonald
Milwaukee,WI
Summary
Enthusiastic and safety-conscious fitness enthusiast with an ongoing education in kinesiology and 9 years of lifting experience. Knowledgeable in exercise techniques and fitness principles, with experience in providing guidance to peers and younger individuals in various fitness settings. Demonstrated ability to remain calm and effective in large and dynamic environments. Committed to promoting health and wellness through positive encouragement and support using impressive knowledge of nutrition and exercise experience.
Overview
21
21
years of professional experience
Work History
Member Service Representative
Planet Fitness
01.2024 - Current
Efficiently manage account inquiries, ensuring members receive prompt and accurate information regarding their memberships. Maintain a clean and organized gym environment to enhance the overall member experience. Additionally, provide guidance on lifting techniques and exercise routines, fostering a supportive atmosphere that encourages fitness engagement. Consistently maintain a welcoming demeanor, and leverage technology skills to assist members with issues related to their mobile devices ensuring seamless access to our services.
Leadership
04.2004 - Current
- Demonstrated leadership as a student leader in a youth group, fostering teamwork and engagement.
- Served as a student leader during summer workout programs throughout high school, guiding peers in their fitness journeys.
- Team Captain of high school football team, exemplifying commitment and motivating teammates toward collective success.
- Led high school weightlifting classes, providing instruction and encouragement to fellow students in their pursuit of fitness goals.
- Regularly take the initiative in group projects, ensuring effective collaboration and optimal outcomes.
- Recognized by colleagues for leadership capabilities; often consulted for guidance on operational strategies during shifts in various workplace settings.
Volunteer
NFC, Bay Port High School, Acosta Middle School
03.2012 - Current
- Student Leader, Middle School Workout Program
Assisted middle schoolers with after-school fitness routines, promoting healthy habits and exercise. - Football and Agility Drill Coach
Led drills for children in grades 4-8, fostering teamwork and skill development in a supportive environment. - Fitness Partner for Individuals with Disabilities
Worked one-on-one with younger individuals with disabilities to provide inclusive workout sessions. - Group Activity Facilitator
Engaged individuals with autism, down syndrome, and other disabilities in interactive games/workouts during senior year of high school. - Community Outreach Volunteer
Participated in outreach initiatives through my church and an local Milwaukee organization named City on a Hill, contributing to local support efforts. - Yoga Instructor
Instructed yoga sessions at Acosta Middle School, promoting mindfulness and physical well-being among students.
Education
Bachelor of Science - Kinesiology
University of Wisconsin - Milwaukee
Milwaukee, WI05.2026
Skills
- CPR/AED/First Aid Certified
- Proficient in Google Docs, Slides, and PowerPoint
- Consistently maintained high honor roll throughout high school and honor roll in college
- Demonstrated excellent leadership qualities through sports, group projects, and various activities
- Reliable team member, as evidenced by strong performance in academics, athletics, and group work
- Strong interpersonal skills developed through roles requiring effective communication with customers
- Able to inspire and motivate clients to achieve their fitness goals
- Well knowledged with nutritional principles that support fitness and health
- Experienced in resolving conflicts and addressing challenges in group settings
- Competent in conducting fitness assessments to evaluate clients’ starting points
Timeline
Member Service Representative
Planet Fitness
01.2024 - Current
Volunteer
NFC, Bay Port High School, Acosta Middle School
03.2012 - Current
Leadership
04.2004 - Current
Bachelor of Science - Kinesiology
University of Wisconsin - Milwaukee