Joshua Ziegler
Raleigh ,NC
Summary
Knowledgeable Insurance Adjuster with background in assessing property damage and managing claims. Adept at conducting thorough inspections and negotiating fair settlements. Proven ability to utilize analytical skills and attention to detail in complex situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Field Adjuster
Amica Mutual Insurance Company
04.2022 - 06.2024
- Managed complex claims involving multiple properties or significant loss values effectively while adhering to strict deadlines imposed by insurance carriers or state statutes of limitations.
- Scoped and photographed properties for defects and damage.
- Used Xactimate to compile estimates for personal property and structure damage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Mentored junior adjusters in proper claim handling techniques, fostering growth within the team and improving overall performance levels.
- Reduced fraudulent claims by conducting thorough investigations and identifying inconsistencies in reported damages.
Insurance Fraud Investigator
Open Desk
06.2020 - 04.2022
- Contributed to a positive workplace culture focused on teamwork, professionalism, and dedication to combating insurance fraud.
- Utilized advanced analytical tools to identify suspicious behaviors or trends indicative of insurance fraud attempts.
- Reduced insurance fraud cases by conducting thorough investigations and gathering crucial evidence.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Produced detailed reports of fraud investigations and presented findings to senior management.
English Teacher
English First
10.2018 - 03.2020
- Developed innovative lesson plans to engage students in English language learning.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Implemented project-based learning activities that encouraged collaboration, critical thinking, and problem-solving skills among students.
Education
Bachelor of Arts - Economics
East Carolina University
Greenville, NC06-2018
Bachelor of Arts - History
East Carolina University
Greenville, NC06-2018
Skills
- Claims Investigation
- Property Inspection
- Policy Interpretation
- Estimating repairs
- Interpersonal Communication
Certification
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Senior Fitness Specialist Certification - National Academy of Sports Medicine (NASM).
Timeline
Property Field Adjuster
Amica Mutual Insurance Company
04.2022 - 06.2024
Insurance Fraud Investigator
Open Desk
06.2020 - 04.2022
English Teacher
English First
10.2018 - 03.2020
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Senior Fitness Specialist Certification - National Academy of Sports Medicine (NASM).
Bachelor of Arts - Economics
East Carolina University
Bachelor of Arts - History
East Carolina University
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