Joshua ziegler
fayetteville
Summary
Motivated cashier and stocker with 6 years of experience in customer service. Accomplished various tasks daily, including helping customers,stocking shelves with various foods drinks, kitchen ware, glass ware and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
7
7
years of professional experience
Work History
Cashier/Shelf Stocker
World Market
11.2018 - 01.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Cashier/Overnight Stocker
Circle K
07.2018 - 09.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Seventy-First High School
6764 Raeford Rd, Fayetteville, NC 2830406-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Cash handling and management
- Cash management
- Product restocking
- Product knowledge
- Issue resolution
Timeline
Cashier/Shelf Stocker
World Market
11.2018 - 01.2025
Cashier/Overnight Stocker
Circle K
07.2018 - 09.2018
High School Diploma -
Seventy-First High School
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