Joshua Zonenashvili
New York,NY
Overview
8
8
years of professional experience
Work History
Email Marketing Manager
New York & Company
New York, NY
01.2023 - Current
- Expanded customer base by successfully emailing prospects to enhance conversion rates.
- Developed and executed targeted email campaigns resulting in a 25% increase in open rates and a 117% increase in click-through rates.
- Worked closely with senior creative staff to achieve shared vision, briefing over 20 emails per week and adapting templates to enhance the user experience.
- Collaborated with social media and paid marketing channels to create a cohesive marketing strategy, including partnerships with Farah Merhi, Gabrielle Union, and Chanel Iman.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Experience With Bluecore, Klaviyo, Attentive, Excel, Google Workspace, & Adobe Analytics.
Email Marketing Specialist
New York & Company
New York, NY
05.2022 - 01.2023
Email Marketing Coordinator
New York & Comapny/Lord & Taylor
New York, NY
07.2021 - 05.2022
Admissions Ambassador Supervisor
New York Unviersity
New York, NY
08.2019 - 08.2021
- Managed front facing shifts at the visitor center, supervising fellow ambassadors to ensure productivity and positive visitor experience.
- Coordinated employee schedules according to shift changes and availability.
- Participated in the hiring process of new ambassadors.
- Established and enforced clear goals to keep employees working collaboratively.
Admissions Ambassador
New York University
New York, New York
01.2018 - 08.2021
- Assisted the admissions staff with a number of different administrative duties, including inputting data into the system and fielding phone calls.
- Provided prospective students and their parents with informative walking tours of the campus.
- Used communication skills to ensure a positive experience for prospective students and their families, by working closely with fellow ambassadors and the admissions staff.
Barista
787 Coffee Co.
New York, New York
06.2020 - 07.2021
Barista
Starbucks
Paramus, New Jersey
06.2016 - 09.2017
Education
Bachelor of Fine Arts - Musical Theater
New York University
New York, NY05.2021
Skills
- Interpersonal communication
- Customer Service
- Speed and efficiency
- Issue and conflict resolution
- Adept In Adobe Analytics, Google Workspace, & Excel
- Campaign development experience
- Marketing strategy
- Copywriting abilities
Timeline
Email Marketing Manager
New York & Company
01.2023 - Current
Email Marketing Specialist
New York & Company
05.2022 - 01.2023
Email Marketing Coordinator
New York & Comapny/Lord & Taylor
07.2021 - 05.2022
Barista
787 Coffee Co.
06.2020 - 07.2021
Admissions Ambassador Supervisor
New York Unviersity
08.2019 - 08.2021
Admissions Ambassador
New York University
01.2018 - 08.2021
Barista
Starbucks
06.2016 - 09.2017
Bachelor of Fine Arts - Musical Theater
New York University
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