Customer-conscious Sales and Leasing Consultant with over 15 years of experience in customer-centric roles including sales and retail management. Driven, reliable, and a fast learner who seeks to hit set goals and metrics.
Overview
12
12
years of professional experience
Work History
Sales & Leasing Consultant
Glenbrook Chrysler Dodge Jeep
07.2019 - Current
Guide customers on vehicle pricing, down payment, interest, and payment numbers to best fit customers budget
Maintain ever-changing product knowledge to best fit customer with correct vehicle, optional packages, and latest technology
Coordinate e-commerce leads to convert them to in-store traffic
Maintain cohesive network with Sales and F&I Managers, service dept, and other dealerships
Engaged in follow up calls to ensure satisfaction to obtain loyalty and referrals
Verizon Expert Vendor Role
Best Buy
06.2014 - 07.2019
Fit customers with products and services based on each customer's lifestyle and budget
Consistently hit monthly, quarterly, and yearly sales goals set by Best Buy and Verizon
Trained staff on sales, product, communication, processes, and overall business acumen
Helped with customer service such as maintenance and troubleshooting
Sold Verizon, AT&T, and Sprint as well as numerous pre-paid carriers
Account Manager
Cellular Sales by Verizon Wireless
02.2013 - 01.2014
Coordinated multiple sales leads outside of store traffic
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Checked in and recorded inventory on weekly basis via Microsoft Excel
Helped with customer service such as maintenance and troubleshooting
Spearheaded company refreshes and merchandising
Sales Associate
Macy's
06.2011 - 02.2013
Commissioned salesman with daily, weekly, and sales goals for many different metrics
Performed weekly display audits to ensure proper merchandising and sales floor organization
Informed and enlisted people in Macy's Star Rewards program
Was awarded with honor of Macy's Extreme Seller on multiple occasions
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram