Joshua Elvey
Wilmington,DE
Summary
Proven leader that inspires those around me to perform at optimal levels. Team player with ability to lead and communicate with others. Always completes all tasks given tactfully and thoroughly, paying much attention to detail. Able to think articulately to solve problems, as well as implement new initiatives. Lives by an ethos, to always maintain honest and ethical business relationships.
Overview
7
7
years of professional experience
Work History
Manufacturing Technician
DuPont Electronics & Industrial
03.2022 - Current
- Monitors and operates presses safely and efficiently within company procedures.
- Trains new hires on operational discipline, standard operating procedures, safety, and use of near miss tool.
- Inspected products and machines to maintain quality and efficiency.
- Made sure that products were produced on time and are of good quality.
- Communicating with supervisor, back-up shift supervisor, engineers, and scheduling when something does not look right.
Dispatch Supervisor
Builders FirstSource
01.2021 - 02.2022
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Supervised team of 9 employees and provided training focused on maximizing overall performance.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Answered phone calls and responded to customer emails.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Yard Worker
Builders FirstSource
02.2019 - 01.2021
- Restocked lumber and building materials to maintain adequate supply for customers.
- Built loads and loaded trucks for outbound delivery.
- Assisted customers with loading lumber and other various building materials.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Participated in meetings and shared ideas for improvement with management to foster teamwork.
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
Front of House Team Member
Chick-fil-A
10.2016 - 01.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Organized and ordered weekly inventory ranging from $35k-$75k.
- Developed premier customer service skills working at the #3 ranked mall location generating $3.5MM in annual sales.
Education
Diploma -
William Penn High School
Newcastle, DESkills
- Knowledge of Manufacturing
- Active Listening
- Staff Training
- Advising and Coaching
- Positive Communication Skills
- Schedule Coordination
- Customer Loyalty
Timeline
Manufacturing Technician
DuPont Electronics & Industrial
03.2022 - Current
Dispatch Supervisor
Builders FirstSource
01.2021 - 02.2022
Yard Worker
Builders FirstSource
02.2019 - 01.2021
Front of House Team Member
Chick-fil-A
10.2016 - 01.2019
Diploma -
William Penn High School
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