Joshua Carroll

*Keep accurate accounting records by monitoring sales documentation.

*Manage inventory control, cash control, and store opening and closing procedures.

*Oversaw employee performance, corrected problems.

*Diagnosed all vehicles as shop technician, handled all customer service and invoicing.

• Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
• Interacted well with customers to build connections and nurture relationships.

• Interacted with inspection department to address and resolve packaging issues.
• Reviewed job orders and determined appropriate materials and equipment needed for successful completion of each project.
• Labeled, recorded, and inspected packaging to prepare for shipment or storage.
• Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
• Evaluated the performance of team members regularly to identify areas of improvement, providing constructive feedback and support to ensure consistent progress.
• Maintained a safe work environment, conducting regular safety audits and addressing any concerns promptly.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Improved customer satisfaction through staff training in customer service and product knowledge.